From Delegation to Employee Empowerment

In my transition from practicing psychology to full-time consulting, I was asked to serve as a director of Human Resources for a 2000-person electronics firm in the Pacific Northwest. My initial reaction was “No. I have no training in HR and am not qualified.” However, after some back and forth with the company president, I realized I didn’t need to be an expert in the technical aspects of HR. My job was to provide leadership to a group of capable employees. Once I reframed my role, I learned s...