If You Want to Resolve Conflict Then You Have to Make it Safe

We don’t like conflict and we’re often not good at handling it. As I’ve shared in recent blog posts, some people impose their will on others. Some withdraw and give in. And others avoid it altogether. The consequence is that sensitive issues go unresolved and our relationships suffer.

In my last article, I talked about the importance of preparing ourselves mentally and emotionally before entering into high stakes or sensitive conversations. Successfully resolving conflict begins with managing ourselves, ou...