Professional Communication: Email

1. Direct the email to a specific person, especially in a group email
2. Use professional salutations. Do not use slang
3. Include a clear, direct subject line
4. Include a signature block - name, title, company, phone number
5. Organize your ideas, do not jump all around
6. Be CAUTIOUS with humor
7. Add email address last
8. Double-check that you’ve selected the correct recipient
9. Keep your fonts classic
10. Keep tabs on your tone, tone is misconstrued as there are no vocal clues
11. Nothing is confidential, so write accordingly
12. Avoid CAPS lock