What the Agent-Author Relationship Actually Is

I have to follow-up Wednesday's post for a sec, because Natalie Whipple clarified a critical point that I had trouble getting in my head until now. From her post:

It seems the vast majority of querying writers are of the opinion that the "no response" policy is rude. There have been comparisons to agents being employees, and that writers have the power even if it may not look like it at times. There have also been comparisons to "customer service," and the fact that it's just bad...