Customer Service Week – Tuesday Hero

I walked into the restaurant at the Park Inn west of Harrisburg, PA. From the back of the restaurant I heard, “Good morning, how would you like your coffee?” When I said black, the voice warmly responded, “Take any table you like and I’ll have your coffee there before you can sit down!”

My day was off like a colorful merry-go-round!

“I’m Sandy. Do I get the pleasure of serving you today?” she asked as she served my coffee and handed me the menu. The breakfast was perfect and served quickly. P...