Arbinger Institute's Blog, page 11

Why Leaders Don’t Lead…and “Big Boys and Girls” Don’t Follow

Jon Benfer, Director of Executive Coaching The Arbinger Institute A recent complaint we received from a manager: “I do my job, I get my results, and no one has to chase me down or manage me. Well, my employees are also ‘big boys and girls.’ They should be able to get results! I pay them […]

Framing Problems Through an Arbinger Lens

We at Arbinger love the work we do. We find it intellectually fascinating and emotionally compelling. Most importantly, though, we find it imminently practical. For us, the change from a self-focused inward mindset to an others- and results-focused outward mindset isn’t just some interesting theory. It’s a very applicable, pragmatic way to live better lives, […]

“How Can I Get Training to Stick?” is the Wrong Question to Ask

by Sam Whitney The Arbinger Institute Getting training to stick is by far the most pervasive problem being faced by L&D professionals today. In this post, we explore the root cause of this problem and a tool to fix it. I want to start off by sharing a story – a story that might seem […]

Mindset Assessment Illustrates Self-Deception Gap (New Data)

Our redesigned Mindset Assessment has collected enough responses that we are publishing an update to our initial results post. In this analysis, we compare the data collected by our online portal (the “beta-test” group) with the data collected May 22-24, 2017 at the Association for Talent Development’s International Conference & Expo. Background and Definitions For […]

The Best Way to Influence Others? Talk About Your Mistakes.

Kippen de Alba Chu Director, Iolani Palace* We often talk about influencing others – but what we really mean is, how can we get them to change? How can we get them to do what we want? In the past three years, I have personally realized the truth of that oh-so-overused idiom, “We can’t change […]

Why “Their Problem” is My Problem

Ori Rotkovitch Director, Arbinger Israel How often do you hear someone say, “It’s their problem!”? How often at work? At home? Elsewhere? While it is true that everybody has their own problems, there is a crucial truth we tend to ignore. The truth is this: If I recognize a problem or define a situation as […]

How to Improve Communication and Results

A Case Study of Iolani Palace Challenge Officially the former residence of Hawaiian royalty, Iolani Palace is now a living restoration and museum for a proud Hawaiian national identity. In 2013, the Palace faced the same challenges as many museums: how could staff do more with fewer resources, especially when competition for those resources was […]

A Practical Roadmap for Resolving Conflict

by Jim Ferrell Founding and Managing Partner The Arbinger Institute My first conflict mediation in the Middle East occurred in 2007. Arbinger’s international bestseller on conflict resolution, The Anatomy of Peace, had just been published, and the Shimon Peres Center for Peace in Tel Aviv gathered a group of Palestinians and Israelis for a three-day […]

Rise to the Level of Your Impact

By Sam Whitney The Arbinger Institute I’m going to propose a simple idea that you’ll likely agree with: We all have an impact on the people around us. I know…It’s not a groundbreaking revelation. It might even seem unimportant or irrelevant. Of course we affect those around us. And they affect us. So what? Awareness […]

Initial Mindset Assessment Results Are In!

Over the last few months, we have redesigned the Mindset Assessment and are excited to report some of our initial results. Many thanks to those of you who helped us beta-test! You will receive your reports in the coming weeks by email. For the redesign, we created a 10-question Individual Mindset Assessment, retaining the 10 questions from […]