Arbinger Institute's Blog, page 15

Performance Management Systems: A Love-Hate Relationship

Michael Lazan Senior Vice President The Arbinger Institute Performance management systems vary widely from organization to organization, but there is one aspect that is common across organizations: most line managers hate them. Consider the following three questions: Do you know many managers who love writing performance plans for their employees? How many managers enjoy giving difficult […]

Resolving the Heart of Conflict: A TED Talk With Arbinger Founding Partner Jim Ferrell

Arbinger Founder and Managing Partner Jim Ferrell presents “Resolving the Heart of Conflict” at TEDxHampshire College. In this TED Talk, Jim discusses the heart of our conflicts and suggests that our hearts have come to find advantage in being at war. Want to hear more from Jim? Explore his blog posts here: How Truth Can […]

What’s Arbinger Doing in Vancouver This Week?

Arbinger’s Client Solutions Team is in Vancouver, British Columbia this week at YPO‘s (also known as Young President’s Organization) three-day Global Leadership Conference, followed by YPOEDGE, a two-day summit reserved for the world’s top business leaders from more than 130 countries. What is YPO? YPO is recognized globally as the premier leadership organization of chief […]

Arbinger at Work: Humanizing the Practice of Medicine

This article is Part Three of  an interview series between Jed Morley, Vice President of Marketing at Banyan, and Dr. Laura Lambert, a specialist in Surgical Oncology, and Hospice and Palliative Medicine at UMass Memorial Hospital in Worcester, Mass., the clinical partner of UMass Medical School. Dr. Lambert is also a certified facilitator of The Arbinger Institute’s […]

Arbinger Thailand Rolls Out Company-Wide Trainings to Top Restaurant Chains

Food Passion, the parent company of Thailand’s top and fastest growing restaurant chains, spent 2016 rolling out Arbinger’s Developing and Implementing an Outward Mindset training to their CEO, C-Suite and Directors. This month, Food Passion released their four-year strategic plan for growth, and building strong team relationships through Arbinger’s outward mindset training listed as their number one priority. Chu and Nipa Nan […]

Who Can I Call? Humanizing the Practice of Medicine

This article is Part Two of  an interview series between Jed Morley, Vice President of Marketing at Banyan, and Dr. Laura Lambert, a specialist in Surgical Oncology, and Hospice and Palliative Medicine at UMass Memorial Hospital in Worcester, Mass., the clinical partner of UMass Medical School. Dr. Lambert is also a certified facilitator of The Arbinger Institute’s […]

What to Expect at an Arbinger Workshop

You might be familiar with the title of Arbinger’s premier workshop, Developing and Implementing an Outward Mindset—but what does this event entail? Focused on improving organizational results, increasing collaboration and raising employee viewpoint scores, the workshop is the foundation of transforming organizational culture. Drilling deeper than solely behavioral solutions, the implementation of an outward mindset culture lays the […]

Patients Are Not Problems: Humanizing the Practice of Medicine

This article is Part One of  an interview series between Jed Morley, Vice President of Marketing at Banyan, and Dr. Laura Lambert, a specialist in Surgical Oncology, and Hospice and Palliative Medicine at UMass Memorial Hospital in Worcester, Mass., the clinical partner of UMass Medical School. Dr. Lambert is also a certified facilitator of The Arbinger […]

How to Resolve Workplace Conflict

In a 2012 study conducted by the American Psychological Association, 65 percent of Americans cited work as a top source of stress. The study cites a number stress sources, ranging from excessive workload to lack of social support. Many of the sources are rooted in conflict situations. Whether at home or at work, conflict can leave […]

Why Teaching Prison Inmates the Humanities Made Me a Better Human

By Malar Rani Director, Arbinger Singapore/Malaysia Ten years ago I was working in a prison teaching English Language and Combined Humanities to inmates of various age groups. Very often I would be asked by friends, relatives, and my students in prison why I had chosen to do this. Having been a teacher for many years […]