Jo Usmar's Blog, page 2

Advantages of Proactive IT Support for London Firms

There are an estimated 1.3 Million Small Businesses in London.

It’s wouldn’t be too far-fetched to say that a lot of these SMEs operate with limited capital, would it?

So, it’s not uncommon for businesses to employ a ‘DIY’ approach in more than one aspect of their business. Prudence is a virtue that will help you save a dime or two. We appreciate that.

But there are certain areas of business that you should not extend it to. For instance, the IT Infrastructure.

Time and again, we...

Benefits of Remote IT Support for London Business

The tailspin called Covid-19 continues to stretch beyond all expected timelines for the world to return to normalcy.

To be honest, it’s impossible to predict what the future holds. But if there’s one thing that businesses around the world have learnt from this unprecedented event, it is that remote workplaces are here to stay.

60% of UK’s workforce currently works from home. The question is, how equipped is your London Business to deal with this massive shift in operations?

Does you...

When Should You Consider Changing IT Support Company?

It’s not uncommon to discover after a while, that the IT support company that you have partnered with, is inept. It is problematic though, to cling on to an incompetent service provider, hoping that things will miraculously improve.

Time and again, we have come across London Businesses who are dissatisfied with the service quality of their IT support partners. But they are sceptical about switching their IT support provider.

We understand that breaking up with a business partner can be...

What is the East London Tech City

East London Tech City or Silicon Valley is a city or state of a country that harbours all the tech companies including those providing IT support London businesses rely on to function. Major technological and digital companies are situated there, and all these companies contribute together to the IT industry in a country. It is the preferred places for IT start-ups because they will find many worthy investors there. The biggest Silicon Valley in the world is in California, USA. Getting inspired ...

Outsource London IT Support to Increase ROI

There’s no question about it: Running a business in the 21st century isn’t as simple as it might’ve been in the past. As London delves deeper and deeper into the digital age, technological requirements are only expected to grow with each passing year — leaving some businesses short-handed as they fight to keep up the pace. Even multinational corporations can have trouble handling all their needs, thanks to the ever-changing tech scene. 

While this added stress might sound like it will only hi...

Why London is a Great City for Starting a Business

Businesses and start-ups, nowadays are not only set up locally but also, they are worldwide. London is a great city in the UK that is famous for lots of things like its royal family, heritage, history, culture, and food. But that is not it. With the advancement of technology, it has become a huge start-up and business hub. Apart from London, many cities around the world are great options to begin businesses like Dublin, Bengaluru, Boston, Copenhagen, Madrid, Oslo, Austin, Vienna, Paris, Los Ange...

What Makes an Excellent IT Support Helpdesk

Picture yourself working on an important fast-approaching deadline. It’s well past office hours. You’ve been burning the candle at both ends and would like to get the monkey off your back. But out of the blue, your computer decides to show you the infamous ‘Blue Screen of Death’, also called the BSOD in frustrated end user lingo.

The clock is ticking. The computer shows no signs of self-resurrection and you have a tone of work email to send. What are your options? Enter the world of utili...

What does a Technical Support Engineer do?

The term ‘Technical support engineer’ evokes different reactions from people. Some believe that these guys are a panacea for every information tech snafu that ever existed. There’s certainly no dearth of those, are there? Others think that these are the shoddy customer service reps that you encounter when you dial a call centre.

50% of that is true. Yes, these are the help desk team that deal with the responsibilities of the technical issues that your business experience on a daily basis....

What is a Managed Service Provider and Their Responsibilities?

As business requirements only grow more rigorous with each passing year, the role managed service providers play in serving small and medium London businesses with their IT services shows no sign of stopping. Their influence on IT infrastructures and systems can expand into managed services like disaster recovery, managed WiFi solutions, cloud computing, Office 365 email solutions and more.

No matter what size your company is, you may soon find yourself turning to an MSP to help your busi...

What is a Managed Service Provider and what do they do?

As business requirements only grow more rigorous with each passing year, the role managed service providers play in serving London businesses with their IT services shows no sign of stopping. Their influence on IT infrastructures can expand into services like disaster recovery, managed WiFi solutions, cloud computing, Office 365 solutions and more.

No matter what size your business is, you may soon find yourself turning to an MSP for assistance. After all, the investment is not without me...