Marina Gorbis's Blog, page 753

Companies Need to Pay More Attention to Everyday Unethical Behavior

It often happens because people don’t recognize the harm they’re doing.

Stressed at Work? Mentoring a Colleague Could Help

A study of police officers suggests mentoring can help mentors as well as mentees.

Assessment: How Well Does Your Team Function?

23 questions about purpose, goals, and morale.

What Would the Green New Deal Mean for Businesses?

Protecting at-risk communities can be part of a strong environmental strategy.

Why Visionary Leadership Fails

Top executives need to make sure middle managers are aligned with them.

The Surprising Power of Simply Asking Coworkers How They’re Doing

It builds connection and helps us all feel less lonely.

Why Is Customer Service So Bad? Because It’s Profitable.

If customers can’t reach a human, they can’t get their money back.

Walmart’s Strategy to Beat Amazon, and Millennial Socialism

Youngme, Felix, and Mihir discuss how Walmart is trying to compete against Amazon and whether the strategy is working. They also debate the rise of socialism in U.S. millennials — is it a healthy phenomenon or a dangerous one?

4 Ways Sales Teams Could Get More Value Out of AI

Despite the hype, very few organizations are using it well.

Fighting Legalese with Digital, Personalized Contracts

Simple changes could make them much shorter and clearer.