Marina Gorbis's Blog, page 751
March 6, 2019
Meet Our New Co-Host!
Amy Gallo is a contributing editor for HBR, an expert on conflict and difficult conversations, a prolific giver of advice — and now she takes up the baton of co-hosting the show from Sarah Green Carmichael. Our theme music is Matt Hill’s “City In Motion,” provided by Audio Network.



IPO Fever, and Do Bullies Make Good Bosses?
Youngme, Felix, and Mihir discuss why so many high-profile companies (Uber, Lyft, Pinterest, Airbnb, Slack, Postmates, Casper, Peloton, etc.) are planning to go public this year. They also debate whether it’s acceptable for bosses to throw temper tantrums at work.



Research: Better-Managed Companies Pay Employees More Equally
How the Accenture Luminaries Program Helped a Toy Manufacturer Unlock Breakthrough Ideas - SPONSOR CONTENT FROM ACCENTURE TECHNOLOGY
How the Accenture Luminaries Program Helped One Client Explore the Future of Its Business - SPONSOR CONTENT FROM ACCENTURE TECHNOLOGY
When Returning to Work, New Parents Should Focus on 3 Things
Why “I Don’t Have Time” Is a Bad Way to Decline an Invitation
March 5, 2019
5G’s Potential, and Why Businesses Should Start Preparing for It
Make Customers Happier with Operational Transparency
Ryan Buell, associate professor at Harvard Business School, says the never-ending quest for operational efficiency is having unintended consequences. When customers don’t see the work that’s being done in back offices, offshore factories, and algorithms, they’re less satisfied with their purchases. Buell believes organizations should deliberately design windows into and out of operations. He says increasing operational transparency helps customers and employees alike appreciate the value being created. Buell is the author of the HBR article “Operational Transparency.”



The Marriott Breach Shows Just How Inadequate Cyber Risk Disclosures Are
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