Marina Gorbis's Blog, page 739

How Companies Should Prepare Their Forecasts

A great forecast has five attributes.

Why Anxious Customers Prefer Human Customer Service

Self-service tech is a bad idea in stressful situations.

Preventing Busyness from Becoming Burnout

Organizations can help, with a little insight from behavioral science.

What the Grocery Stores Holding Their Own Against Amazon Are Doing Right

They know how to build customer loyalty.

The Psychology Behind Unethical Behavior

Understanding it can help keep your worst impulses in check.

HBR Presents: After Hours

Harvard Business School professors and hosts Youngme Moon, Mihir Desai, and Felix Oberholzer-Gee discuss news at the crossroads of business and culture. In this episode, they analyze the current food delivery wars and garner some lessons in crisis management from Boeing. “After Hours” is part of HBR Presents, a new network of business podcasts curated by HBR editors. For our full lineup of shows, search “HBR” on your favorite podcast app or visit hbr.org/podcasts.

Start-Ups and the Women Who Fund Them

Shan-Lyn Ma, CEO of the wedding e-commerce company Zola, and Anu Duggal, cofounder of Female Founders Fund, talk fundraising, venture capital, and how women are driving diversity in the world of start-ups.

The views expressed on this podcast are those of its hosts, guests, and callers, and not those of Harvard Business Review.

Make Your Meetings a Safe Space for Honest Conversation

More freedom leads to more candor.

The Biggest Hurdles Recent Graduates Face Entering the Workforce

Feedback, accountability, and relationships, according to 54 interviews.

Rupert Murdoch, the NFL, and the Negotiation That Remade TV

The deal turned Fox into a powerhouse.