A team at McKinsey tracked the performance of 80 banks over four years to identify exactly how their transformation efforts paid off — and how others can follow suit.
Failing once at something new is an experiment, and experiments are crucial to success. Failing twice at the same thing might be more accurately called a mistake.
Servant leadership was a crucial stepping-stone to a more humane world of work, but “noble-purpose leadership” is better suited for today’s chaotic environment.