Marina Gorbis's Blog, page 212

When Your Vacation Wasn’t Exactly Relaxing

What to do when you return to work more exhausted than when you left.

If You Want Culture Change, Create New Stories

A conversation with Eccles professor Jay Barney on research about retooling culture.

Avoid These Pitfalls When Measuring Your Strategy’s Performance

How to establish the right KPIs.

Harvard’s Arthur C. Brooks on the Secrets to Happiness at Work

“If you’re unhappy at work, you’re probably unhappy in life.”

Incorporating DEI into Decision-Making

DEI improves when managers are prompted to think about it at critical moments, such as hiring, promotions, and performance reviews.

Are Collaboration Tools Overwhelming Your Team?

Strategies to help your employees regain control over their work.

How to Prepare for a GenAI Future You Can’t Predict

A framework for making plans in the midst of great uncertainty.

Why Customers Leave Platforms — and How to Retain Them

Start by understanding six of the most common reasons people choose to leave.

How Global Companies Can Create a Consistent Customer Experience

Five principles to help you deliver the same value to all your customers, regardless of their geography.

We’re New Here

Whether it’s your first job or a fresh start, “New Here” is the young professional’s guide to work —  and how to make it work for you.