Carson V. Heady's Blog, page 61

Leadership During Ambiguous & Uncertain Times

#Leadership becomes all the more important during ambiguous, uncertain times. How do you blaze the trail, project confidence, and #influence employees to participate?

FirstKey Homes and ex- AT&T#sales leader Marco Walker, MSM joins Microsoft and ex- AT&T sales leader Carson V. Heady for a special discussion.

The calendar tells us it’s a new year, but there is a critical component of consistency; stay the course, do things that either were #successful in a pivoting 2020 but tweak to address new growth expectations and challenges.

As a leader, you’ve got to understand where team members are coming from: what is their situation and mindset, what are their #professional goals and how can you remove legitimate obstacles to their #success?

Focus on respectfully building consensus, charting the milestones with customers and colleagues and then land the steps.

Challenge yourself daily with “what can I do today to impact this project/these milestones?”

Be transparent with your team about the why behind the quota and growth expectations.

Be realistic with expectations and be agile to address the changing landscape.

#salespeople #lifelonglearner #relationships #selling #teamwork #collaboration #growthmindset #collaborate #growth #engage #teams

The Value of Investing in Employee Relationships

Like everything in a pandemic, 1:1 time with our #team members looks different – but offers a unique opportunity to genuinely connect and invest in #relationships.

Ex- AT&T and current FirstKey Homes #sales leader Marco Walker, MSM joins Microsoft and ex- AT&T sales leader Carson V. Heady for a special discussion.

Truly caring about people, seeking to understand their circumstances and ensuring they are being heard establishes an environment for #success.

People do their best work in comfortable environments where they feel valued and that investments are being made in their well-being and their future.

There’s far too much talk about results and metrics, when these are tools to help diagnose gaps in process. But your diagnosis falls on deaf ears if your team member feels undervalued.

The dynamic will change constantly, but employees and organizations are in a contract: the organization agrees to deliver training and a conducive environment for success. The employee agrees to be the person they pledged to be on interview day.

The needs of both parties will change, meaning we all must pivot to address in how to best invest in this relationship.

We must always look for ways to add value for everyone we touch.

#salespeople #lifelonglearner #growthmindset #prioritization

It’s Time to Re-Commit to Ourselves, our Business & Brand in 2021

It’s a new year, with new opportunities and challenges. It’s time to re-commit to our passions, our business and ourselves.

#Sales superstar and Sysco leader

How to Lead in an Unprecedented Time – Marco Walker & Carson Heady

In an unprecedented time with a pandemic, a contentious election, social justice issues and racial divide, how do you effectively lead and #collaborate?

Award-winning former AT&T#sales leader and current national FirstKey Homes real estate leader Marco Walker, MSM joins Carson V. Heady for a special discussion.

It is paramount to create a platform for voices to be heard.

We have to get away from the #mindset that disagreement on any element means we cannot find common ground.

There is distinct need to meaningfully connect during group and 1:1 settings. The personal element elevates to the top: understand where your colleague is coming from.

Seek to understand, and show #empathy for their scenario, as they may have parenting responsibilities, stress or heavy issues on their mind.

Encourage use of company benefits, as they offer a support system.

It takes just moments to reach out and see how someone is doing and ask for a discussion.

2020 has infused a new level of humanity into work. We have to seek to understand where others are coming from, and look for ways to effectively work together toward common goals.

#leadership #eq #salespeople #lifelonglearner #relationships #growthmindset

How do you spend your “unseen hours” investing in yourself and recharging? – Matt Berra & Carson Heady

How do you spend your “unseen hours” investing in yourself and recharging?

Don’t become a “self help zombie”! Not everything you read has to be about sales and leadership.

Be picky and intentional about what you consume during your “unseen hours” when you invest in yourself… and be sure you create as well!

Part of being in sales is being a student of the game and doing what other sellers won’t.

What #sales and #leadership influencers have impacted you in 2020, and what mediums have you consumed that mattered most?

Sales rockstar and Sysco sales leader 

How to Effectively Pivot in Your Career – Marco Walker & Carson Heady

#Career pivots are very prominent now. How do you effectively parlay your skills into new roles and a new path?

Award-winning former AT&T #sales leader and current national FirstKey Homes real estate leader Marco Walker, MSM joins Carson V. Heady for a special discussion.

Every role is different with unique challenges, processes and – most importantly – PEOPLE.

Understand your audience – the people you interact with inside and outside of the company.

How do they want to #collaborate? What matters to them?

Be a student; learn the #culture, the people and the parameters in which you are operating.

The unique differentiating factor you bring is you: your personality, charisma and moxie.

Embrace the new people and processes that will become part of your daily life as quickly as possible.

The quicker you can earn trust and credibility, the more probable you will be able to influence and parlay your skills and passions into this new role.

This results in loyalty.

#salespeople #lifelonglearner #growthmindset #relationships #selling #teams

People Buy From People – YOU are your company’s competitive advantage

Take money and commission out of your mind: treat #people with the utmost respect at all levels and truly invest in #relationships.

People buy from people.

What sets competitors apart from your organization? It’s YOU. YOU are the competitive advantage.

#Sales rockstar 

My Christmas present from me to me – “Sales Secrets” from Brandon Bornancin.

My Christmas present from me to me – “Sales Secrets” from Brandon Bornancin.

Can’t wait to dive into this! I have to pinch myself to actually be featured in the same book as Gary Vaynerchuk, The Wolf of Wall Street Jordan Belfort, Jeffrey Gitomer and literally dozens of other incredible luminaries of #sales that I’ve connected with and followed over the years.

#success #prospecting #digitalselling #salespeople #outbound #selling #socialselling #lifelonglearner #relationships #growthmindset #winning

Nothing – Good or Bad – Lasts

Nothing – good or bad – lasts.

So if you find yourself amidst what you believe to be insurmountable challenges – trust me: it gets better.

Persevere. The learning and tough skin you’ll develop and the seeds you plant will all factor into the end of winter.

People you don’t work well with, bad #career or personal situations and slumps: they all end.

Focus on #relationships and hobbies and passions that can bring joy, and apply that focus consistently.

All the same, if your stars are aligning and everything’s coming up roses, don’t stand still.

Keep connecting meaningfully, keep growing and investing in all areas of your life.

Even the winning streaks end, but over time you’ll come out ahead if you never stop investing in people and yourself.

#lifelonglearner #prioritization #compassion #growthmindset #growth #focus #persistence #determination #winning #perseverance #attitude

How have you flexed new muscle or gotten out of your comfort zone this year… and – most importantly – how will you parlay it into 2021?

There is an extra layer of humanity that has been added to #sales in 2020.

Matthew Berra and Carson V. Heady discuss.

How have you flexed new muscle or gotten out of your comfort zone this year… and – most importantly – how will you parlay it into 2021?

#Sellers are unfortunately often known for calling when attempting to sell something and throwing up solutions in hopes something sticks.

We have to buck this trend by making genuine investments in relationships.

Customers are people. The more we do to help them win by adding value, the more we stand apart from that common misperception of sellers.

2020 has shaken everyone’s comfort zone. Forming genuine relationships, making non-sales calls, expressing hopes for their well-being and enjoyment of holidays: these things make a lot of difference when you’re trying to form a long-lasting collaboration with anyone.

Heading into a new year is a great time to look at new #relationships you should create – in business, in career, in your personal life.

Which ones should you invest in?Take that step back and infuse the human element into everything you’re doing.

#prospecting #digitalselling #selling #salespeople #lifelonglearner #seller #growthmindset #q4