Minter Dial's Blog: Minter Dialogue, page 63

The Best Salespeople Listen and Marketers … Whisper

I enjoyed a lovely and lively lunch with Phil Harvey, aka @CodeBeard, discussing the ins and outs of how to encode empathy and ethics into Artificial Intelligence. At one point, we talked about business basics and the arduous task of selling. Phil made the comment that that “if you don’t see anyone in the room […]

Building a Customer Centric Agency with Lee Odden, CEO of TopRank Marketing (MDE300)

Minter Dialogue with Lee Odden Lee Odden is author and an influencer in his own right. He’s also CEO and co-founder of TopRank Marketing, an agency specialising in strategic internet marketing consulting services, such as content marketing, social media and influencer marketing. In this conversation, we discuss how Lee has gone about building his customer […]

Marketing to Gen Z: How to engage with a generation whose first gift was an iPad – Guest Post by Nick Robson

Marketing to Gen Z: How to engage with a generation whose first gift was an iPad Forget millennials, there are new kids on the block. Generation Z, roughly speaking people who were born after 1995, are beginning to leave school and college, and enter the workforce. As a Gen Zer myself, I know that we […]

A Marketplace for Big Data, AI and Data Analytics with Pivigo CEO Kim Nilsson (MDE299)

Minter Dialogue with Kim Nilsson With an MBA and a PhD in Astrophysics, Dr Kim Nilsson is a pioneer in many aspects. She is founder and CEO of Pivigo and, in 2017, was awarded Entrepreneur of the Year, in front of 1,000 business and technology leaders. Pivigo is a data science marketplace; connecting the data […]

Amazon’s Blended Bookstore – Brick & Mortar Meets Online as Amazon Keeps Pioneering

In New York, there are now two full-fledged Amazon Books stores, both of which were opened in 2017. I visited both sites, one at the Time Warner Center (Columbus Circle) and the other downtown (34th Street). I wanted to record my thoughts about the experience. Overall, I found the stores  charming, taking some of magic […]

The Future of Customer Service, Messaging and AI with Conversocial CEO Joshua March (MDE298)

Minter Dialogue with Joshua March Joshua March is founder and CEO of Conversocial, a leading social customer service solution, used by some of the world’s biggest brands. Joshua is an expert in social media and customer service and earlier this year released his book, Message Me, The Future of Customer Service in the Era of […]

Teaching Empathy Through Cricket – The 3 Ways to Develop Your Empathic Muscle

As I like to write, sports have played an integral part of my life. It brought me discipline, knowledge of my body and my limits, friends (and a few nemeses) as well as core values and a ton of life skills. In a chat with a lifetime cricketer friend, Tim Brocklehurst (who previously ran The Cricketer magazine), […]

The Path To Creating A Vibrant Community, with Melanie Notkin, SavvyAuntie and the PANKs (MDE297)

Minter Dialogue with Melanie Notkin Melanie Notkin founded a robust and thriving community, called SavvyAuntie. As such, Melanie is a leading voice of a group of women that has $61B in buying power. She’s a national best-selling author having penned SavvyAuntie (2011) and Otherhood, Modern Women Finding a New Kind of Happiness (2014). She’s also […]

Want To Drive Revenues? New Customer Acquisition Is A Tricky Path

With pressure on results, there are only so many ways that a company or brand can fill the gap. Along one axe, there is getting new clients while the other axe is getting more from existing clients. The former is known to be more expensive, the latter better for profitability. The former feels like an […]

How to Boost Your Empathy Factor at Work with author, Marie Miyashiro (MDE296)

Minter Dialogue with Marie Miyashiro Marie Miyashiro is an author, keynote speaker and trainer/consultant, specialised in bringing empathy into the workplace. Her book, The Empathy Factor – Your Competitive Advantage for Personal, Team, and Business Success, has been translated into four languages. In this conversation, we talk about why empathy is so important, the ways […]