Minter Dial's Blog: Minter Dialogue, page 61

The State of the Business of Podcasting with Libsyn VP, Rob Walch – Why the Future of Podcasting is Bright (MDE308)

Minter Dialogue with Rob Walch Rob Walch is the VP of Podcaster Relations at Libsyn, the world’s largest podcast network with over 35,000 podcasts hosted, serving over 62 million audience members monthly. In this podcast with Rob, we discuss the state of the business of podcasting, why and how brands & companies could get into […]

Retailers Are Struggling This Xmas… And It May Last Forever

In the wake of the recent share price drubbing of ASOS, the UK-based online fashion retailer with revenues of £2.42B in F2018, it’s apparent that the turbulence for retailers — and brands in general — is far from over.  In March 2018, ASOS was valued at a peak of £6.4B, just under 2.7x sales. In […]

To Listen Is To Learn. But What About When You Speak?

I recently heard the aphorism: “You learn nothing when you speak. Only when you listen.” This was paraphrased from a quote by the Dalai Lama: “When you talk, you are only repeating what you already know. But if you listen, you may learn something new.” I felt an immediate need to shake my head. Not because I […]

Creating Edraak, the leading online learning platform for the Arabic-speaking world, with Nafez Dakkak, CEO of QRF UK (MDE307)

Nafez Dakkak is CEO of the London office of the Queen Rania Foundation (QRF) for Education and Development. Nafez, CEO, led the team behind Edraak.org, an online learning initiative (MOOC) of the Queen Rania Foundation. He is currently Executive Chairman of Edraak, which serves over 1 million learners across the Arab world for K-12 as […]

The Launch of Heartificial Empathy – Solve the Mystery?

I am very proud to say that my new book, Heartificial Empathy, Putting Heart into Business and Artificial Intelligence, is now officially live. It’s available as an Amazon exclusive in paperback and ebook (for Kindle). You can find it here: Paperback Kindle version Meanwhile, I wanted to explore a little game. There’s an enigma on […]

Can All Be Forgiven? Is it Ever Too Early or Too Much to Forgive?

In the preamble of a Waking Up with Sam Harris podcast (“Sacred & Profane” #138), Sam explored the topic of apologies, including the scope and timeframe for saying sorry. How, when and why is an apology acceptable? What makes the apology palatable or sufficient to say that he is pardonable? We can probably all agree […]

The Transformation Journey of CVS Health with CMO, Norm de Greve (MDE306)

Minter Dialogue with Norm de Greve Norm de Greve is CMO of CVS Health. He’s also a member of the Board of Directors for the ANA and Mobile Marketing Association. CVS Health, which is  the Fortune #7 company and was voted one of the most innovative companies by FAST company in 2018, has undergone tremendous […]

Customer Centricity Shows Up In Execution – The Turkish Airlines Case

I’m a frequent traveller and enjoy exploring and comparing travel experiences every once in a while. Last week, I flew from London to Istanbul, to speak at the Digital Analytics Summit at the Boğaziçi University, on one of Turkish Airlines’ wide-body Boeing 777-300ER. It’s an experience that is worthy of mention, especially when you compare to […]

Why Empathy Matters and How to Encourage More Empathic Living with Roman Krznaric (MDE305)

Minter Dialogue with Roman Krznaric Roman Krznaric is a social philosopher and bestselling author of multiple books, including Empathy, How Should We Live?, Carpe Diem and How to Find Fulfilling Work, books that have been published in more than 20 languages. He is also the founder of the world’s first Empathy Museum and of the […]

2020: The 5 Forces most likely to disrupt your business and how to act on them

Jane, founder and president of a six-year-old startup, looked out her office window as the bustling people passed by, all frowning with their heads furrowed in their smartphone and ears plugged in wirelessly. “How am I going to get the new launch message out to the public to make it the success I’ve promised to […]