Paul F. Davis's Blog, page 94
January 7, 2010
Perfect Food for Energy, Detoxification, Fiber and Antioxidants to Build Your Immune System
Perfect food for daily detoxification, fiber to free your body, antioxidants and energy! I take it everyday 1/2 hour before breakfast!
http://www.amazon.com/Garden-Life-Per...
http://www.PaulFDavis.com former fitness trainer, worldwide motivational speaker who has touched 57 countries and author of 18 life-changing books
info @ PaulFDavis.com
407-967-7553
http://www.amazon.com/Garden-Life-Per...
http://www.PaulFDavis.com former fitness trainer, worldwide motivational speaker who has touched 57 countries and author of 18 life-changing books
info @ PaulFDavis.com
407-967-7553
Sorority Sisters Conflict Resolution for College Students in a Sorority but Struggling as Sisters
Conflict always occurs when you live with someone. We should expect nothing less from sorority sisters in college. Yet as we mature and enter college, the YOU in youth must gradually begin to die and disappear so we can better blend and become one with a greater cause and endeavor in love to serve one another.
Sorority sisters conflict & dispute resolution secrets. Resolve conflict with sorority sisters at your sorority house before things escalate and something worse happens. Conquer conflicts and reconcile with sorority sisters to ensure sorority success on your college campus.
Do we have to go to court over everything nowadays? Do we not have brains to work things out ourselves? Must we hold grudges for a lifetime? Isn't there a better way?
Going to court is becoming increasingly costly and often futile. Parties and individuals in conflict are therefore turning to alternative methods of dispute resolution - mediation and arbitration being two options.
Sorority sisters cultivating meaningful bonds and a college association through whom to network into their careers after graduation must learn how to communicate, work together, and move from confrontation to cooperation.
Here are some Secrets for Conflict Dispute Resolution for Sorority Sisters to Successfully Peace within and throughout their College Campus:
1. Consider conflict an opportunity not a curse
Conflict is a character building and interpersonal communications improvement opportunity revealing information to you en route to self-awareness. We all have blind spots, preconceived ideas, personal peculiarities and tendencies that can make us hard to deal with at times. Being able to identify other character types and communication styles is beneficial for sorority sisters, though it may not always be easy to endure at first.
2. Learn to respond to conflict naturally and with openness keeping your ears and heart open to receive.
In so doing you will disarm the aggressor and show yourself to be a reasonable human being. To do otherwise will only further antagonize the angered party and increase aggression and thereby erect of walls between you.
Sometimes as sorority sisters listen and ask for more information as to the true source of the conflict, sisters will find perhaps that what seemed to be the initial problem was merely superficial as they dig deeper into the real underlying problem eating at the sister(s). In such situations conflict becomes a learning experience for all of the sisters within the sorority, as well as sorority advisors.
3. Respect and don't reject people regardless of your disagreement
Separate the person from the behavior. Remember we all come from different backgrounds, upbringings and environments that have shaped and molded us to be who we are today. We are all continually changing and evolving. Give sisters grace to grow as they come to a greater level of self-awareness. As you do and sisters discover how gracious you've been to them, they will in turn be gracious and merciful to you in your time of need.
3. Acknowledge and confess any contributory negligence
Conflict always begins within. It is often bred within our own hearts and minds as we prematurely judge, falsely assume, erroneously jump to conclusions, and allow ourselves to become overly invested in our individual interests. Purity of heart and mind is obtained when we examine ourselves first before scrutinizing somebody else. We must judge ourselves first. We commonly however judge ourselves by our intentions and others by their actions. This is to say we don't typically use fair weights, standards and measures when we judge others.
If sorority sisters would be brutally honest with themselves they would find that in every conflict they have somehow contributed to it be through what they have said, done or left unsaid and undone. Neglecting to affirm sisters after work well done is as negligent behavior as them forgetting to get the work done. We all hunger for recognition and praise. Leadership must honor and recognize sisters for their performance. If we don't recognize, someone else will. To avoid sisters departures from the sorority and high turnover, we must honor and acknowledge sisters' heartfelt efforts even when they fall short of perfection or our expectation.
Sometimes in the midst of all our efforts to be increasingly productive and profitable, we are not personable and can be offensive to our sisters. Recognize such times and apologize for being that way. By acknowledging and apologizing for wrong doing sisters leading the sorority are taking responsibility and encouraging everyone all sisters to be responsible. Confession brings freedom. Suddenly you will find many people begin to humble themselves and confess their own faults. It won't be long before everyone is reconciled and bonding again. Rest assured when this happens sorority sister morale and productivity will skyrocket. Where sorority sisters feel well they work well.
4. Step into greatness by overcoming evil with good
Forgive and extend a chance to be reconciled. After World War I the United States proved to be a society with enormous confidence in its achievements and in its future wherewith it mustered the dedication and the resources to strive for a world order in which defeated enemies would be conciliated, stricken allies restored, and adversaries converted. Because the United States took the higher ground endeavoring to reconcile, restore and convert its enemies after defeating them, it is today a world super power.
The stronger you are, the more gentle you can afford to be. Gentleness is not a sign of weakness, but a sign of true strength. When you overcome evil with good, it disarms the wrongdoer to be transformed after which they are more likely to live up to your ideals and level of integrity.
5. Formulate what you want to say and how you will say it
Remember it is not only what you say, but how you say it. The manner and tone by a sister expresses herself will determine the level of receptivity with which she is received. Receiving constructive criticism is never easy, but it can be bearable if the sister giving it is kind, affirming and sincere. Start up soft, affirming the sister's good qualities and your working relationship before proceeding to find fault and correct. Build on strengths and proceed from a place of agreement. Compliment and praise before providing constructive criticism.
6. Value internal security over external security and acceptance
Be confident and congruent with what you say in conflict. Don't waver because of resistance or lack of acceptance. Be true to yourself. Avoid personalizing rejection concerning sorority decisions and objectives. Separate yourself personally from the sorority at large, when necessary to show each sister you genuinely care. Provide a personal pep talk when needed and useful to build a downcast sister feeling rejected.
7. Avoid premature assumptions
Premature and erroneous assumptions dwarf you, hinder employee morale and diminish the company. Don't believe it is so until you have first heard it from the horse's mouth. Avoid gossiping. Get things out in the open and speak face to face respectfully. Remember presumption is the great transgression (Psalm 19:12-13).
Before the days of U.S. President Reagan and Russian President Gorbachev's relationship, inherent ideologies and perceptions kept us apart. Communist ideology was at the heart of Stalin's approach to the world. Stalin regarded the Western capitalist powers as irrevocably hostile. The friction between the Soviet Union and America was therefore not the product of some misunderstanding or faulty communications between Washington and Moscow, but inherent in the Soviet Union's perception of the outside world.
George Kennan, an expert on Russia, examining the philosophical and conceptual framework for Stalin's foreign policy found in Russian rulers fear. At the bottom of the Kremlin's neurotic view of world affairs is the traditional and instinctive Russian sense of insecurity. To this was added, as Russia came into contact with the economically advanced West, a fear of more competent, more powerful, more highly organized societies. But this latter type of insecurity was one which afflicted Russian rulers rather than Russian people.
8. Speak with positive expectation believing the best
Stating your feelings and desire with positive expectation pulls people to the level of performance you desire. For example, "Sister Sally, you've always done a great job of giving your all in every account. As of late however you seem to not quite be yourself. Is there anything I can do to help? I desire to see you succeed and be your personal best. Know I am fully committed to you as you are to this company." Affirming a sister and your expectations of their success will endear a sister to you and cause them to want to live up to the sorority's wishes.
You get what you expect. Henry Kissinger, in his Diplomacy book, recognized the part faith played in the United States rise to becoming a global power. President Truman proclaimed his doctrine as "the policy of the United States to support free peoples who are resisting attempted subjugation by armed minorities or by outside pressures." The Truman Doctrine marked a watershed because once America had thrown down the moral gauntlet, the kind of Realpolitik Stalin understood best would be forever at an end.
Anchored to a platform of social and economic reform, the United States announced that it would oppose not only any government but any organization that impeded the process of European recovery.
Only a country as idealistic, as pioneering, and as relatively inexperienced as the United States could have advanced a plan for global economic recovery based solely on its own resources. ...Great enterprises are often driven by a touch of naivete.
9. Practice active listening, offering reflections
Listen attentively and reflect back what you are hearing the person saying. Reiterate and seek to clarify that you are hearing correctly. By doing so, you give a sister an opportunity to double her feedback to you and accurately convey both her thoughts and feelings. Provide inclusive summaries stating your take on what a sister is saying (according to your interpretation) after you've fully heard them.
Follow the emotional heat alongside the content being mentioned. Intense emotional tones accompany the most important content clueing you in on where you need to place additional emphasis and attention. Upon locating the emotional heat, ask for more information and investigate further while proceeding with sensitivity.
Proactive listening is accompanied with nonverbal cues and body language that affirm your genuine interest. For example, you could lean forward attentively. Avoid folding your arms as if to display disinterest or disagreement. Nodding your head also shows a sister you are genuinely absorbing and taking in all that is being said by her. This is not to say you have to necessarily agree with what you are hearing, but by listening you can affirm the person. Highlight the choice points you heard made throughout the conversation and welcome any suggestions to alleviate the conflict. This will often open up a sister to likewise hear from you in regard to the matter.
10. Prefer and encourage cooperation and collaboration over competition
AOL's negotiator, David Colburn, showed what can be done when he chose not to vilify the competition. I first studied this landmark case prepared by Professor James Sebenius with the author while studying Strategic Negotiation and Dealmaking at Harvard Business School.
AOL"s relationship with Microsoft was overwhelmingly hostile during the browser wars. In the early 1990's, Paul Allen, co-founder of Microsoft, had been the single largest shareholder in AOL with a 29% stake. Allen wanted to take over AOL but was stopped in his tracks by Steve Case CEO of AOL. At the time, Bill Gates turned up the heat on Steve Case, telling him: "I can buy 20% of you or I can buy all of you. Or I can go into this business myself and bury you." Two months later Microsoft unveiled MSN and became AOL's most formidable direct competitor. Gates was demonized within AOL and a hostile relationship developed between the companies.
The media and information technology journalists had dubbed AOL the Internet for slow learners. Steve Case desperately wanted to license the Navigator browser because a link to Netscape would gild AOL's tarnished technological image.
AOL's lead negotiator, David Colburn, who had only joined the firm in September 1995, was not hostile toward Microsoft. Colburn therefore was able to look for the better deal for AOL and assess what the market had to meet AOL's needs. As it turned out Colburn brilliantly did some double dealmaking with both Netscape and Microsoft. AOL would pay Netscape a significant per copy fee to license Navigator which would become the "preferred" browser for AOL subscribers under a non-exclusive agreement. In return, AOL would have a prominent presence on the Netscape website and both companies would engage in cross-promotional activities. That day AOL stock rose 10%.
The very evening AOL inked a much bigger deal with Microsoft. AOL would not have to pay Microsoft a penny for Explorer - saving it millions. AOL client software would be bundled with Windows 95 allowing costless distribution to 50 million PC users a year. This free distribution and promotion via Windows represented a marketing coup because, until now, AOL had had to spend $40-$80 to attract each new subscriber.
MSN suddenly became a casualty of the AOL-Microsoft deal. Demonstrating daring strategic flexibility, Gates sacrificed much of his firm's investment in MSN to fight Netscape's threat to Microsoft's core assets. The biggest win for Microsoft was that Explorer would be the virtually exclusive "default" browser for AOL's rapidly growing subscriber base. Shutting Netscape out of this large market segment was a triumph not to be underestimated.
Cooperation does not mean an end to competition. As for our differences, we will not do away with them, but we can deal with them more constructively and creatively to build win-win relationships.
Conflict resolution is about facilitating and sustaining daily cooperation. Interpersonal conflict that we encounter every day can seem to be an insurmountable obstacle: attacks and counterattacks, anger and suspicion, ingrained habits of hard bargaining, interests that appear irreconcilable, and efforts to win through intimidation and power plays. Cooperation and collaboration on the other hand can stimulate creativity, increase profitability, lead to profound results and produce lifelong partnerships among sisters in the sorority.
11. Practice diplomacy
Diplomacy is the art of letting someone else have your way. Women are great at this. One grandmother advised her grand-daughter: "Make him run after you until you catch him."
You catch more flies with honey than with vinegar. Learn how to frame an issue to favor your opponent's objectives and appear most suitable to them. This is how you build win-win relationships and forge partnerships that endure within your sorority.
Make the sisters within your sorority feel it is in their best interest to work with you and that it is their highest privilege to do so. Remind the sisters of how they will benefit from their heartfelt contribution, remembering every sister wants to advance her own interests simultaneously while serving the sorority.
12. Focus on problem solving and welcome outside input
As a sorority sister, you are either part of the problem or part of the solution. Be honestly open to accept influence and consider another sister's position. Reflect such openness in your body language when listening. Albert Einstein said: "It is people who make me seasick-not the sea. But I'm afraid that science is yet to find a solution for this ailment." Solutions come when we actively pursue them together rather than fight one another. We all have blind spots and different perspectives. When we work together we all see more clearly and become more powerful. None of us are as strong as all of us.
13. Remember in conflict you can win a battle and lose the war.
Albert Einstein said: "As long as there will be man, there will be wars."
War is becoming an increasingly expensive and inconclusive way of handling acute conflicts. In an age of deadly weaponry, even bitter enemies must often learn to work together in order to survive.
Henry Kissinger in his book Diplomacy cites the aftermath of World War I. Once war had been declared, and as the streets of European capitals filled with cheering throngs, the conflict ceased being a conflict of chancelleries and turned into a struggle of the masses. After the first two years of the war, each side was stating terms incompatible with any notion of equilibrium.
What proved beyond everyone's imagination was that both sides would win and lost at the same time: that Germany would defeat Russia and seriously weaken both France and England; but that, in the end, the Western Allies, with America's indispensable assistance, would emerge as the victors. The aftermath of World War I was social upheaval, the enemy being strengthened geopolitically, ideological conflict, countless young men's lives sacrificed and another world war.
14. Celebrate diversity and authenticity - diversity in thought, expression, professionalism, problem solving, interpersonal communication and way of life
Einstein said further: "Common convictions and aims, similar interests, will in every society produce groups that, in a certain sense, act as units. There will always be friction between such groups-the same sort of aversion and rivalry that exists between individuals.... In my opinion, uniformity in a population would not be desirable, even if it were attainable."
15. Cultivate a culture of peace and preferring one another
By cultivating a culture of peace, patience, and tolerance for every sister will be the result. Where there is patience, unconditional love and acceptance is not far behind. Such an environment makes sisters feel safe, thrive, come alive and be increasingly creative and productive for the good of the sorority.
By preferring one another over ourselves, we give way to a spirit of generosity and brotherhood which causes a team mentality to arise. Less of me more of we. When we think like this the organization's well being as a whole is thought of before that of the individual. Ask not what your sorority can do for you, ask what you can do for your sorority. Win-win relationships and interactions are then forged which bring about mutually inclusive benefits for all.
16. Maintain a sense of humor and unconditional acceptance
As successful marriages show us, you don't have to always resolve your disagreements and conflicts to thrive. When you welcome people into your world they bring their peculiarities and problems along with them. Where there are no oxen the stall is, but much increase comes by the strength of the ox. Sometimes you have to accept people as they are, realizing they may never change.
Matters of personal preference do not need to take preeminence in your working relationship. As the old adage goes there are many ways to skin a cat. Each of us prioritize differently. Keep things in their proper place and don't unnecessarily take offense at another's approach, manner of reasoning or way of logically (or illogically) processing a situation. Life is to be lived and enjoyed. Employ your sense of humor and unconditional acceptance of others and you will get far greater results and work productivity from your staff at the end of the day. Sisters want to be acknowledged as individuals apart from their performance. Problems are inevitable. Celebrate and empower sisters despite their peculiarities and occasional mistakes. As you do and show yourself forgiving, you will see sisters go the extra mile for you to solve the sorority's problems.
Don't take yourself too seriously. Have a good laugh to diffuse the tension, disarm people and reunite with all involved.
17. Be merciful
Anyone can hold a grudge. It takes a quality person to rise above the offense, extend mercy and overlook it. Practice the art of pardoning and refuse to hold past resentments. Forgive and live!
Bitterness is a heavy burden that eats away at everyone involve and further spreads to infest all around you. It's not worth carrying or perpetuating. As Shakespeare acknowledged mercy is twice blessed. It blesses the sister that gives it and the recipient that takes it.
If you enjoyed and learned something from this article, then do your sorority sisters a favor by inviting Paul to speak and deliver this powerful message in a fun, humorous and playful manner to transcend your sorority's current struggles, peaceably resolve conflict and be empowered for bigger and better things!
http://www.PaulFDavis.com - worldwide speaker who has spoken to and inspired thousands of audiences in 57 countries and authored 18 life-changing books
info @ PaulFDavis.com
407-967-7553
Sorority sisters conflict & dispute resolution secrets. Resolve conflict with sorority sisters at your sorority house before things escalate and something worse happens. Conquer conflicts and reconcile with sorority sisters to ensure sorority success on your college campus.
Do we have to go to court over everything nowadays? Do we not have brains to work things out ourselves? Must we hold grudges for a lifetime? Isn't there a better way?
Going to court is becoming increasingly costly and often futile. Parties and individuals in conflict are therefore turning to alternative methods of dispute resolution - mediation and arbitration being two options.
Sorority sisters cultivating meaningful bonds and a college association through whom to network into their careers after graduation must learn how to communicate, work together, and move from confrontation to cooperation.
Here are some Secrets for Conflict Dispute Resolution for Sorority Sisters to Successfully Peace within and throughout their College Campus:
1. Consider conflict an opportunity not a curse
Conflict is a character building and interpersonal communications improvement opportunity revealing information to you en route to self-awareness. We all have blind spots, preconceived ideas, personal peculiarities and tendencies that can make us hard to deal with at times. Being able to identify other character types and communication styles is beneficial for sorority sisters, though it may not always be easy to endure at first.
2. Learn to respond to conflict naturally and with openness keeping your ears and heart open to receive.
In so doing you will disarm the aggressor and show yourself to be a reasonable human being. To do otherwise will only further antagonize the angered party and increase aggression and thereby erect of walls between you.
Sometimes as sorority sisters listen and ask for more information as to the true source of the conflict, sisters will find perhaps that what seemed to be the initial problem was merely superficial as they dig deeper into the real underlying problem eating at the sister(s). In such situations conflict becomes a learning experience for all of the sisters within the sorority, as well as sorority advisors.
3. Respect and don't reject people regardless of your disagreement
Separate the person from the behavior. Remember we all come from different backgrounds, upbringings and environments that have shaped and molded us to be who we are today. We are all continually changing and evolving. Give sisters grace to grow as they come to a greater level of self-awareness. As you do and sisters discover how gracious you've been to them, they will in turn be gracious and merciful to you in your time of need.
3. Acknowledge and confess any contributory negligence
Conflict always begins within. It is often bred within our own hearts and minds as we prematurely judge, falsely assume, erroneously jump to conclusions, and allow ourselves to become overly invested in our individual interests. Purity of heart and mind is obtained when we examine ourselves first before scrutinizing somebody else. We must judge ourselves first. We commonly however judge ourselves by our intentions and others by their actions. This is to say we don't typically use fair weights, standards and measures when we judge others.
If sorority sisters would be brutally honest with themselves they would find that in every conflict they have somehow contributed to it be through what they have said, done or left unsaid and undone. Neglecting to affirm sisters after work well done is as negligent behavior as them forgetting to get the work done. We all hunger for recognition and praise. Leadership must honor and recognize sisters for their performance. If we don't recognize, someone else will. To avoid sisters departures from the sorority and high turnover, we must honor and acknowledge sisters' heartfelt efforts even when they fall short of perfection or our expectation.
Sometimes in the midst of all our efforts to be increasingly productive and profitable, we are not personable and can be offensive to our sisters. Recognize such times and apologize for being that way. By acknowledging and apologizing for wrong doing sisters leading the sorority are taking responsibility and encouraging everyone all sisters to be responsible. Confession brings freedom. Suddenly you will find many people begin to humble themselves and confess their own faults. It won't be long before everyone is reconciled and bonding again. Rest assured when this happens sorority sister morale and productivity will skyrocket. Where sorority sisters feel well they work well.
4. Step into greatness by overcoming evil with good
Forgive and extend a chance to be reconciled. After World War I the United States proved to be a society with enormous confidence in its achievements and in its future wherewith it mustered the dedication and the resources to strive for a world order in which defeated enemies would be conciliated, stricken allies restored, and adversaries converted. Because the United States took the higher ground endeavoring to reconcile, restore and convert its enemies after defeating them, it is today a world super power.
The stronger you are, the more gentle you can afford to be. Gentleness is not a sign of weakness, but a sign of true strength. When you overcome evil with good, it disarms the wrongdoer to be transformed after which they are more likely to live up to your ideals and level of integrity.
5. Formulate what you want to say and how you will say it
Remember it is not only what you say, but how you say it. The manner and tone by a sister expresses herself will determine the level of receptivity with which she is received. Receiving constructive criticism is never easy, but it can be bearable if the sister giving it is kind, affirming and sincere. Start up soft, affirming the sister's good qualities and your working relationship before proceeding to find fault and correct. Build on strengths and proceed from a place of agreement. Compliment and praise before providing constructive criticism.
6. Value internal security over external security and acceptance
Be confident and congruent with what you say in conflict. Don't waver because of resistance or lack of acceptance. Be true to yourself. Avoid personalizing rejection concerning sorority decisions and objectives. Separate yourself personally from the sorority at large, when necessary to show each sister you genuinely care. Provide a personal pep talk when needed and useful to build a downcast sister feeling rejected.
7. Avoid premature assumptions
Premature and erroneous assumptions dwarf you, hinder employee morale and diminish the company. Don't believe it is so until you have first heard it from the horse's mouth. Avoid gossiping. Get things out in the open and speak face to face respectfully. Remember presumption is the great transgression (Psalm 19:12-13).
Before the days of U.S. President Reagan and Russian President Gorbachev's relationship, inherent ideologies and perceptions kept us apart. Communist ideology was at the heart of Stalin's approach to the world. Stalin regarded the Western capitalist powers as irrevocably hostile. The friction between the Soviet Union and America was therefore not the product of some misunderstanding or faulty communications between Washington and Moscow, but inherent in the Soviet Union's perception of the outside world.
George Kennan, an expert on Russia, examining the philosophical and conceptual framework for Stalin's foreign policy found in Russian rulers fear. At the bottom of the Kremlin's neurotic view of world affairs is the traditional and instinctive Russian sense of insecurity. To this was added, as Russia came into contact with the economically advanced West, a fear of more competent, more powerful, more highly organized societies. But this latter type of insecurity was one which afflicted Russian rulers rather than Russian people.
8. Speak with positive expectation believing the best
Stating your feelings and desire with positive expectation pulls people to the level of performance you desire. For example, "Sister Sally, you've always done a great job of giving your all in every account. As of late however you seem to not quite be yourself. Is there anything I can do to help? I desire to see you succeed and be your personal best. Know I am fully committed to you as you are to this company." Affirming a sister and your expectations of their success will endear a sister to you and cause them to want to live up to the sorority's wishes.
You get what you expect. Henry Kissinger, in his Diplomacy book, recognized the part faith played in the United States rise to becoming a global power. President Truman proclaimed his doctrine as "the policy of the United States to support free peoples who are resisting attempted subjugation by armed minorities or by outside pressures." The Truman Doctrine marked a watershed because once America had thrown down the moral gauntlet, the kind of Realpolitik Stalin understood best would be forever at an end.
Anchored to a platform of social and economic reform, the United States announced that it would oppose not only any government but any organization that impeded the process of European recovery.
Only a country as idealistic, as pioneering, and as relatively inexperienced as the United States could have advanced a plan for global economic recovery based solely on its own resources. ...Great enterprises are often driven by a touch of naivete.
9. Practice active listening, offering reflections
Listen attentively and reflect back what you are hearing the person saying. Reiterate and seek to clarify that you are hearing correctly. By doing so, you give a sister an opportunity to double her feedback to you and accurately convey both her thoughts and feelings. Provide inclusive summaries stating your take on what a sister is saying (according to your interpretation) after you've fully heard them.
Follow the emotional heat alongside the content being mentioned. Intense emotional tones accompany the most important content clueing you in on where you need to place additional emphasis and attention. Upon locating the emotional heat, ask for more information and investigate further while proceeding with sensitivity.
Proactive listening is accompanied with nonverbal cues and body language that affirm your genuine interest. For example, you could lean forward attentively. Avoid folding your arms as if to display disinterest or disagreement. Nodding your head also shows a sister you are genuinely absorbing and taking in all that is being said by her. This is not to say you have to necessarily agree with what you are hearing, but by listening you can affirm the person. Highlight the choice points you heard made throughout the conversation and welcome any suggestions to alleviate the conflict. This will often open up a sister to likewise hear from you in regard to the matter.
10. Prefer and encourage cooperation and collaboration over competition
AOL's negotiator, David Colburn, showed what can be done when he chose not to vilify the competition. I first studied this landmark case prepared by Professor James Sebenius with the author while studying Strategic Negotiation and Dealmaking at Harvard Business School.
AOL"s relationship with Microsoft was overwhelmingly hostile during the browser wars. In the early 1990's, Paul Allen, co-founder of Microsoft, had been the single largest shareholder in AOL with a 29% stake. Allen wanted to take over AOL but was stopped in his tracks by Steve Case CEO of AOL. At the time, Bill Gates turned up the heat on Steve Case, telling him: "I can buy 20% of you or I can buy all of you. Or I can go into this business myself and bury you." Two months later Microsoft unveiled MSN and became AOL's most formidable direct competitor. Gates was demonized within AOL and a hostile relationship developed between the companies.
The media and information technology journalists had dubbed AOL the Internet for slow learners. Steve Case desperately wanted to license the Navigator browser because a link to Netscape would gild AOL's tarnished technological image.
AOL's lead negotiator, David Colburn, who had only joined the firm in September 1995, was not hostile toward Microsoft. Colburn therefore was able to look for the better deal for AOL and assess what the market had to meet AOL's needs. As it turned out Colburn brilliantly did some double dealmaking with both Netscape and Microsoft. AOL would pay Netscape a significant per copy fee to license Navigator which would become the "preferred" browser for AOL subscribers under a non-exclusive agreement. In return, AOL would have a prominent presence on the Netscape website and both companies would engage in cross-promotional activities. That day AOL stock rose 10%.
The very evening AOL inked a much bigger deal with Microsoft. AOL would not have to pay Microsoft a penny for Explorer - saving it millions. AOL client software would be bundled with Windows 95 allowing costless distribution to 50 million PC users a year. This free distribution and promotion via Windows represented a marketing coup because, until now, AOL had had to spend $40-$80 to attract each new subscriber.
MSN suddenly became a casualty of the AOL-Microsoft deal. Demonstrating daring strategic flexibility, Gates sacrificed much of his firm's investment in MSN to fight Netscape's threat to Microsoft's core assets. The biggest win for Microsoft was that Explorer would be the virtually exclusive "default" browser for AOL's rapidly growing subscriber base. Shutting Netscape out of this large market segment was a triumph not to be underestimated.
Cooperation does not mean an end to competition. As for our differences, we will not do away with them, but we can deal with them more constructively and creatively to build win-win relationships.
Conflict resolution is about facilitating and sustaining daily cooperation. Interpersonal conflict that we encounter every day can seem to be an insurmountable obstacle: attacks and counterattacks, anger and suspicion, ingrained habits of hard bargaining, interests that appear irreconcilable, and efforts to win through intimidation and power plays. Cooperation and collaboration on the other hand can stimulate creativity, increase profitability, lead to profound results and produce lifelong partnerships among sisters in the sorority.
11. Practice diplomacy
Diplomacy is the art of letting someone else have your way. Women are great at this. One grandmother advised her grand-daughter: "Make him run after you until you catch him."
You catch more flies with honey than with vinegar. Learn how to frame an issue to favor your opponent's objectives and appear most suitable to them. This is how you build win-win relationships and forge partnerships that endure within your sorority.
Make the sisters within your sorority feel it is in their best interest to work with you and that it is their highest privilege to do so. Remind the sisters of how they will benefit from their heartfelt contribution, remembering every sister wants to advance her own interests simultaneously while serving the sorority.
12. Focus on problem solving and welcome outside input
As a sorority sister, you are either part of the problem or part of the solution. Be honestly open to accept influence and consider another sister's position. Reflect such openness in your body language when listening. Albert Einstein said: "It is people who make me seasick-not the sea. But I'm afraid that science is yet to find a solution for this ailment." Solutions come when we actively pursue them together rather than fight one another. We all have blind spots and different perspectives. When we work together we all see more clearly and become more powerful. None of us are as strong as all of us.
13. Remember in conflict you can win a battle and lose the war.
Albert Einstein said: "As long as there will be man, there will be wars."
War is becoming an increasingly expensive and inconclusive way of handling acute conflicts. In an age of deadly weaponry, even bitter enemies must often learn to work together in order to survive.
Henry Kissinger in his book Diplomacy cites the aftermath of World War I. Once war had been declared, and as the streets of European capitals filled with cheering throngs, the conflict ceased being a conflict of chancelleries and turned into a struggle of the masses. After the first two years of the war, each side was stating terms incompatible with any notion of equilibrium.
What proved beyond everyone's imagination was that both sides would win and lost at the same time: that Germany would defeat Russia and seriously weaken both France and England; but that, in the end, the Western Allies, with America's indispensable assistance, would emerge as the victors. The aftermath of World War I was social upheaval, the enemy being strengthened geopolitically, ideological conflict, countless young men's lives sacrificed and another world war.
14. Celebrate diversity and authenticity - diversity in thought, expression, professionalism, problem solving, interpersonal communication and way of life
Einstein said further: "Common convictions and aims, similar interests, will in every society produce groups that, in a certain sense, act as units. There will always be friction between such groups-the same sort of aversion and rivalry that exists between individuals.... In my opinion, uniformity in a population would not be desirable, even if it were attainable."
15. Cultivate a culture of peace and preferring one another
By cultivating a culture of peace, patience, and tolerance for every sister will be the result. Where there is patience, unconditional love and acceptance is not far behind. Such an environment makes sisters feel safe, thrive, come alive and be increasingly creative and productive for the good of the sorority.
By preferring one another over ourselves, we give way to a spirit of generosity and brotherhood which causes a team mentality to arise. Less of me more of we. When we think like this the organization's well being as a whole is thought of before that of the individual. Ask not what your sorority can do for you, ask what you can do for your sorority. Win-win relationships and interactions are then forged which bring about mutually inclusive benefits for all.
16. Maintain a sense of humor and unconditional acceptance
As successful marriages show us, you don't have to always resolve your disagreements and conflicts to thrive. When you welcome people into your world they bring their peculiarities and problems along with them. Where there are no oxen the stall is, but much increase comes by the strength of the ox. Sometimes you have to accept people as they are, realizing they may never change.
Matters of personal preference do not need to take preeminence in your working relationship. As the old adage goes there are many ways to skin a cat. Each of us prioritize differently. Keep things in their proper place and don't unnecessarily take offense at another's approach, manner of reasoning or way of logically (or illogically) processing a situation. Life is to be lived and enjoyed. Employ your sense of humor and unconditional acceptance of others and you will get far greater results and work productivity from your staff at the end of the day. Sisters want to be acknowledged as individuals apart from their performance. Problems are inevitable. Celebrate and empower sisters despite their peculiarities and occasional mistakes. As you do and show yourself forgiving, you will see sisters go the extra mile for you to solve the sorority's problems.
Don't take yourself too seriously. Have a good laugh to diffuse the tension, disarm people and reunite with all involved.
17. Be merciful
Anyone can hold a grudge. It takes a quality person to rise above the offense, extend mercy and overlook it. Practice the art of pardoning and refuse to hold past resentments. Forgive and live!
Bitterness is a heavy burden that eats away at everyone involve and further spreads to infest all around you. It's not worth carrying or perpetuating. As Shakespeare acknowledged mercy is twice blessed. It blesses the sister that gives it and the recipient that takes it.
If you enjoyed and learned something from this article, then do your sorority sisters a favor by inviting Paul to speak and deliver this powerful message in a fun, humorous and playful manner to transcend your sorority's current struggles, peaceably resolve conflict and be empowered for bigger and better things!
http://www.PaulFDavis.com - worldwide speaker who has spoken to and inspired thousands of audiences in 57 countries and authored 18 life-changing books
info @ PaulFDavis.com
407-967-7553
Spiritual Teacher - Salvation in Christ, Not Church But The Fullness of Christ is Connected to the Church
"Let them [some dead churches don't let you:] shout for joy and be glad that favor God's righteous cause! Let them say continually, 'The Lord be magnified" which takes pleasure in the prosperity of His servants." (Psalm 35:27) They who put their trust in God "rejoice" and "shout for joy" (Psalm 5:11), but they who trust in their denominational affiliation wander out of the way of understanding and remain in the congregation of the dead (Proverbs 21:1).
No church can save you, because no church died for you! Keep your eyes on Jesus Christ the risen Savior and Lord of all flesh and mankind.
Nevertheless God has put "spiritual houses" in the earth whereby you might grow relationally, socially (among healthy, happy and holy people) and spiritually as we together in humility draw near to God and serve one another for God's glory.
They who love God, enjoy His house as well. Yet God's mature children remember that Christ alone is their resting place and the keeper of their souls. Aligning with a denomination is often a distraction if your church affiliation puts your worship and service to Christ in the backseat or a straitjacket to conform to their dictates and agenda.
Yet a good local church will enable you to wholeheartedly connect with the Father and God's family, growing in Christ and grace to serve simultaneously.
Jesus said, "I will build My Church and the gates of hell shall not prevail against it" (Matthew 16:18). We therefore must know Christ by the Spirit (Ephesians 2:18; Romans 8:9) and join ourselves with people of like precious faith, heart, mind and vision to together go forward.
Truly none of us are as strong as all of us and when we die to "I" and decrease personally, Christ can shine and flow forth through us powerfully revealing the glory of the resurrection in and through us.
Truly they who are "planted in the house of the Lord, shall flourish in the courts of their God" (Psalm 92:13).
David a man after God's own heart declared: "But I am like an olive tree flourishing in the house of God; I trust in God's unfailing love for ever and ever." (Psalm 52:8)
Psalm 1:3 - And he shall be like a tree planted by the rivers of water, that brings forth his fruit in his season; his leaf also shall not wither; and whatsoever he does shall prosper.
Spiritual authority brings not just accountability, but added discernment, divine direction, revelation, insight and spiritual momentum to propel you forward in your divine purpose. Therefore the way we say Pastors and the local church must change so we can receive the blessing of having spiritual oversight and being fathered so as to bring us into the fullness of the blessing of Christ as we connect with one another - Christ's body on earth.
God loves us all unconditionally, but His blessings are conditional upon our obedience.
Holy Spirit melt our hearts and give a willingness and desire to joyfully worship, obey and serve the Lord of life so we can live in God's glory, experience His goodness and shine bright in the earth to lead others out of darkness and be living witnesses of the power of the resurrection.
Thank God for Pastors who are undoubtedly the most mature, steadfast, unshakeable and unmoveable ministers within Christ's body ...daily and weekly persevering, going forward, loving the unlovely, praying and giving selflessly and serving tirelessly.
Honor, love, pray for and bless your Pastor, but always remember Jesus is the Chief Shepherd of your soul.
http://www.PaulFDavis.com - author of God vs. Religion and worldwide minister ready to "seek and save the lost" (Luke 19:10) and build the local church in your city!
info @ PaulDavis.com
407-967-755
No church can save you, because no church died for you! Keep your eyes on Jesus Christ the risen Savior and Lord of all flesh and mankind.
Nevertheless God has put "spiritual houses" in the earth whereby you might grow relationally, socially (among healthy, happy and holy people) and spiritually as we together in humility draw near to God and serve one another for God's glory.
They who love God, enjoy His house as well. Yet God's mature children remember that Christ alone is their resting place and the keeper of their souls. Aligning with a denomination is often a distraction if your church affiliation puts your worship and service to Christ in the backseat or a straitjacket to conform to their dictates and agenda.
Yet a good local church will enable you to wholeheartedly connect with the Father and God's family, growing in Christ and grace to serve simultaneously.
Jesus said, "I will build My Church and the gates of hell shall not prevail against it" (Matthew 16:18). We therefore must know Christ by the Spirit (Ephesians 2:18; Romans 8:9) and join ourselves with people of like precious faith, heart, mind and vision to together go forward.
Truly none of us are as strong as all of us and when we die to "I" and decrease personally, Christ can shine and flow forth through us powerfully revealing the glory of the resurrection in and through us.
Truly they who are "planted in the house of the Lord, shall flourish in the courts of their God" (Psalm 92:13).
David a man after God's own heart declared: "But I am like an olive tree flourishing in the house of God; I trust in God's unfailing love for ever and ever." (Psalm 52:8)
Psalm 1:3 - And he shall be like a tree planted by the rivers of water, that brings forth his fruit in his season; his leaf also shall not wither; and whatsoever he does shall prosper.
Spiritual authority brings not just accountability, but added discernment, divine direction, revelation, insight and spiritual momentum to propel you forward in your divine purpose. Therefore the way we say Pastors and the local church must change so we can receive the blessing of having spiritual oversight and being fathered so as to bring us into the fullness of the blessing of Christ as we connect with one another - Christ's body on earth.
God loves us all unconditionally, but His blessings are conditional upon our obedience.
Holy Spirit melt our hearts and give a willingness and desire to joyfully worship, obey and serve the Lord of life so we can live in God's glory, experience His goodness and shine bright in the earth to lead others out of darkness and be living witnesses of the power of the resurrection.
Thank God for Pastors who are undoubtedly the most mature, steadfast, unshakeable and unmoveable ministers within Christ's body ...daily and weekly persevering, going forward, loving the unlovely, praying and giving selflessly and serving tirelessly.
Honor, love, pray for and bless your Pastor, but always remember Jesus is the Chief Shepherd of your soul.
http://www.PaulFDavis.com - author of God vs. Religion and worldwide minister ready to "seek and save the lost" (Luke 19:10) and build the local church in your city!
info @ PaulDavis.com
407-967-755
Christian Speaker for Moms and Pops Date Night Out
Warm greetings from sunny Florida!
I commend you for your wonderful commitment to honor date night away from the kiddos to support Moms and Pops.
On that note as a worldwide motivational speaker using humor and inspirational stories to empower lives, it would be an honor to entertain and enliven your audience.
I've got some fun stories from my childhood upbringing, caring for my grandparents in their old age and ministering througout the world in some 57 countries and 6 continents thus far.
My bio and some fun videos are below for review, along with my website.
In regard to your many subjects of interest below, if you can choose your top three I can create a presentation designed to entertain and empower your audience.
· Family
· Humor
· Inspirational
· Leadership
· Life Balance
· Lifestyle
· Listening Skills
· Motivation
· Parenting
· Relationships
· Spirituality
· Stress
· Success
· Teambuilding
· Time Management/Self Management
Wishing you happiness and success throughout the new year!
Paul
www.PaulFDavis.com
Paul F. Davis is the author of 17 books and a worldwide speaker who has touched 57 countries & 6 continents building bridges cross-culturally by joyfully disarming and empowering people throughout the earth to live their dreams!
Paul’s incredible depth and powerful stories from around the world, entertain and inspire audiences making Paul a captivating speaker able to awaken the greatness within us all.
Paul speaks for Celebrity Cruises and has appeared on numerous international broadcasts from Investors Business Daily, Oprah & Friends to Fox News to talk about success, leadership, relational intricacies, conflict resolution, life balance, and living your dreams. By reason of his global travels, Paul is a highly sought after diversity and multicultural awareness speaker.
Playboy Radio Afternoon Advice host Tiffany Granath calls Paul an awesome relational coach and recommends his books on love, dating, and sexuality.
Paul worked at Ground Zero in NYC during 9-11; helped rebuild a home at the tsunami epicenter; comforted victims of genocide in Rwanda; spoke to leaders in East Timor during the war; inspired students & monks in Myanmar; promoted peace & reconciliation in Pakistan; and has been so deep into the bush of rural Africa where villagers had never before seen a white man.
A breakthrough leader, Paul humorously and elegantly transforms individuals and organizations, while empowering people to love passionately and fearlessly live their dreams.
www.PaulFDavis.com
info@PaulFDavis.com
407-967-7553
Motivational Speaker for Military Chaplain & Officers
http://www.youtube.com/watch?v=Wfiu8r...
Motivational Speaker for the Aging to Overcome Adversity
http://www.youtube.com/watch?v=9dhx3u...
Healthy Relationships Speaker at Fordham College
http://www.youtube.com/watch?v=5s1w7Y...
Overcoming Adversity - Be Empowered to Live Victoriously
http://www.youtube.com/watchv=kXLjy29...
Empowering & Liberating Women to Achieve Greatness
http://www.youtube.com/watch?v=qM428Q...
Relationships Speaker for a Broken Heart
http://www.youtube.com/watch?v=cbWpHL...
Love Coach and Women Issues Speaker in Paris
http://www.youtube.com/watch?v=rUy20n...
Listening and Loving - The Art of Communication
http://www.youtube.com/watch?v=xQqgAr...
Times Square - New York (Paul having fun!)
http://www.youtube.com/watch?v=ZBvJou...
Reflexology in Indonesia (funny)
http://www.youtube.com/watch?v=EOebpW...
City of Brotherly Love, Philadelphia
http://www.youtube.com/watch?v=IZay4y...
Sunrise at Sea
http://www.youtube.com/watch?v=_qv8hn...
Santorini, Greece - Kiss of God on Earth
http://www.youtube.com/watch?v=Y7dhTH...
Substance Abuse Prevention & Drunk Driving Detour
http://www.youtube.com/watch?v=yQ3lBN...
Dare to Live Your Dreams! (for kids)
http://www.youtube.com/watch?v=q0zS3q...
Message to the Youth of the World (for kids)
http://www.youtube.com/watch?v=EBI5Sl...
I commend you for your wonderful commitment to honor date night away from the kiddos to support Moms and Pops.
On that note as a worldwide motivational speaker using humor and inspirational stories to empower lives, it would be an honor to entertain and enliven your audience.
I've got some fun stories from my childhood upbringing, caring for my grandparents in their old age and ministering througout the world in some 57 countries and 6 continents thus far.
My bio and some fun videos are below for review, along with my website.
In regard to your many subjects of interest below, if you can choose your top three I can create a presentation designed to entertain and empower your audience.
· Family
· Humor
· Inspirational
· Leadership
· Life Balance
· Lifestyle
· Listening Skills
· Motivation
· Parenting
· Relationships
· Spirituality
· Stress
· Success
· Teambuilding
· Time Management/Self Management
Wishing you happiness and success throughout the new year!
Paul
www.PaulFDavis.com
Paul F. Davis is the author of 17 books and a worldwide speaker who has touched 57 countries & 6 continents building bridges cross-culturally by joyfully disarming and empowering people throughout the earth to live their dreams!
Paul’s incredible depth and powerful stories from around the world, entertain and inspire audiences making Paul a captivating speaker able to awaken the greatness within us all.
Paul speaks for Celebrity Cruises and has appeared on numerous international broadcasts from Investors Business Daily, Oprah & Friends to Fox News to talk about success, leadership, relational intricacies, conflict resolution, life balance, and living your dreams. By reason of his global travels, Paul is a highly sought after diversity and multicultural awareness speaker.
Playboy Radio Afternoon Advice host Tiffany Granath calls Paul an awesome relational coach and recommends his books on love, dating, and sexuality.
Paul worked at Ground Zero in NYC during 9-11; helped rebuild a home at the tsunami epicenter; comforted victims of genocide in Rwanda; spoke to leaders in East Timor during the war; inspired students & monks in Myanmar; promoted peace & reconciliation in Pakistan; and has been so deep into the bush of rural Africa where villagers had never before seen a white man.
A breakthrough leader, Paul humorously and elegantly transforms individuals and organizations, while empowering people to love passionately and fearlessly live their dreams.
www.PaulFDavis.com
info@PaulFDavis.com
407-967-7553
Motivational Speaker for Military Chaplain & Officers
http://www.youtube.com/watch?v=Wfiu8r...
Motivational Speaker for the Aging to Overcome Adversity
http://www.youtube.com/watch?v=9dhx3u...
Healthy Relationships Speaker at Fordham College
http://www.youtube.com/watch?v=5s1w7Y...
Overcoming Adversity - Be Empowered to Live Victoriously
http://www.youtube.com/watchv=kXLjy29...
Empowering & Liberating Women to Achieve Greatness
http://www.youtube.com/watch?v=qM428Q...
Relationships Speaker for a Broken Heart
http://www.youtube.com/watch?v=cbWpHL...
Love Coach and Women Issues Speaker in Paris
http://www.youtube.com/watch?v=rUy20n...
Listening and Loving - The Art of Communication
http://www.youtube.com/watch?v=xQqgAr...
Times Square - New York (Paul having fun!)
http://www.youtube.com/watch?v=ZBvJou...
Reflexology in Indonesia (funny)
http://www.youtube.com/watch?v=EOebpW...
City of Brotherly Love, Philadelphia
http://www.youtube.com/watch?v=IZay4y...
Sunrise at Sea
http://www.youtube.com/watch?v=_qv8hn...
Santorini, Greece - Kiss of God on Earth
http://www.youtube.com/watch?v=Y7dhTH...
Substance Abuse Prevention & Drunk Driving Detour
http://www.youtube.com/watch?v=yQ3lBN...
Dare to Live Your Dreams! (for kids)
http://www.youtube.com/watch?v=q0zS3q...
Message to the Youth of the World (for kids)
http://www.youtube.com/watch?v=EBI5Sl...
January 6, 2010
Casting Out Devils - Demonology in the 21st Century
Enjoying Jesus speaking to His disciples: "Have I not chosen you twelve, and one of you is a devil?" (John 6:70) Then the Jewish people accuse Jesus of having a devil (John 7:20). But many in laughable churches today don't even believe in devils.
Tell that to the Hindu woman with the red dot on her forehead in New Delhi, India who I laid hands on and prayed for saying, "Come out in Jesus Name!" (She didn't speak any English so I didn't have to worry about offending her when she asked me to pray for her. Besides if a person does not have the Spirit of Christ, they got another spirit in them - Romans 8:9).
So this Hindu lady fell to the ground and started slithering (well, not her, but the devil in her) like a snake. I wish I had my video camera with me in those days. Nevertheless the power of Jesus Christ set the woman free and moved so powerfully he son and uncle were all also healed, saved and delivered in the same meeting!!!
As for me I like to see the Holy Spirit move in power and use me to cast out devils in Jesus Name! (Luke 10:17-20; Matthew 12:28) Part of doing good is break demon power oppressing precious people (Acts 10:38).
Thank God for the light of His Word and power of His Spirit to get the job done! (Mark 16:20)
To God be the glory!
http://www.PaulFDavis.com - donkey for Jesus enjoying the ride
info@PaulFDavis.com - Invite worldwide minister and author of "Supernatural Fire" to minister in your city
407-967-7553
Tell that to the Hindu woman with the red dot on her forehead in New Delhi, India who I laid hands on and prayed for saying, "Come out in Jesus Name!" (She didn't speak any English so I didn't have to worry about offending her when she asked me to pray for her. Besides if a person does not have the Spirit of Christ, they got another spirit in them - Romans 8:9).
So this Hindu lady fell to the ground and started slithering (well, not her, but the devil in her) like a snake. I wish I had my video camera with me in those days. Nevertheless the power of Jesus Christ set the woman free and moved so powerfully he son and uncle were all also healed, saved and delivered in the same meeting!!!
As for me I like to see the Holy Spirit move in power and use me to cast out devils in Jesus Name! (Luke 10:17-20; Matthew 12:28) Part of doing good is break demon power oppressing precious people (Acts 10:38).
Thank God for the light of His Word and power of His Spirit to get the job done! (Mark 16:20)
To God be the glory!
http://www.PaulFDavis.com - donkey for Jesus enjoying the ride
info@PaulFDavis.com - Invite worldwide minister and author of "Supernatural Fire" to minister in your city
407-967-7553
Delta Airlines Complaints, Poor Customer Service and Neglect - Fly Southwest for Better Service
No reply from Delta in regard to letter written to Delta Customer Relations dated October 30, 2009. Southwest is now my favorite airline in the United States.
Since merging with Northwest customer service at Delta has really gone down.
October 30, 2009
Delta Customer Relations
PO Box 20980
Dept. 980
Atlanta, GA 30320-2980
Dear Delta,
I am writing to submit a request for a refund of my 30,000 miles to my Delta account.
Upon making the reservation from Orlando to Rome, I was given a locator number of QPPNC9 and told I would have a few days to make arrangements in Italy and then purchase the ticket paying 60,000 miles, along with the necessary taxes and airport fees.
However upon calling back to make the reservation a different Delta representative refused to issue the ticket under QPPNC9 and instead created a new reference number of RRR9KP (ticket 006-2315527686) charging me 90,000 miles along with the associated taxes and fees.
Not feeling good and right about this, I phoned Delta and was advised to write a letter to the Customer Relations department at Delta to request refund of my 30,000 miles overcharged me for the flight.
To add insult to injury, when I bought the $25 travel insurance through Delta.com (Access America) and sent them the details and expenses incurred as a result of having to stay over in New York on October 23rd, because of Delta rerouting our plane to Newfoundland, Canada (causing me to miss my JFK-Orlando connection), Access America claims they haven’t yet scanned my documents which I mailed on Monday morning October 26th requesting a reimbursement for $235.25.
After submitting my documents to Access America three times, they finally sent me a check for $150 (not the full amount) for which $85.25 still needs to be reimbursed.
Delta is also liable for the $85.25 because after they landed in Newfoundland, Canada and dropped off the person with a medical emergency... Delta took an additional four hours removing luggage that was entirely unnecessary delaying me and causing me to miss my connection.
Delta may try to say they needed to remove the luggage for security reasons, but this is not true because had their been a security issue (which there was not) the luggage never would have made it on the plane to begin with.
Delta misplaces luggage all the time and later sends it to the passenger, which could (and should) have been done in this instance rather than creating additional inconveniences and emergencies for other passengers because of Delta's negligence.
I have for many years been a loyal and faithful customer of Delta, always telling my friends and family that Delta is the best air carrier in the United States. Please don’t disappoint me and cause me to look elsewhere in the future for my air travel needs.
My father in law claims Southwest is better, but I am hopeful that Delta can resolve this issue and remain my air carrier of choice.
Although I am a consumer advocate producing videos and blogs on airlines, I remain hopeful and expectant this will not be necessary wishing the best for and from Delta.
I look forward to hearing from you to resolve this matter.
Sincerely,
Paul F Davis – Delta frequent flyer
www.PaulFDavis.com
info @ PaulFDavis.com
Since merging with Northwest customer service at Delta has really gone down.
October 30, 2009
Delta Customer Relations
PO Box 20980
Dept. 980
Atlanta, GA 30320-2980
Dear Delta,
I am writing to submit a request for a refund of my 30,000 miles to my Delta account.
Upon making the reservation from Orlando to Rome, I was given a locator number of QPPNC9 and told I would have a few days to make arrangements in Italy and then purchase the ticket paying 60,000 miles, along with the necessary taxes and airport fees.
However upon calling back to make the reservation a different Delta representative refused to issue the ticket under QPPNC9 and instead created a new reference number of RRR9KP (ticket 006-2315527686) charging me 90,000 miles along with the associated taxes and fees.
Not feeling good and right about this, I phoned Delta and was advised to write a letter to the Customer Relations department at Delta to request refund of my 30,000 miles overcharged me for the flight.
To add insult to injury, when I bought the $25 travel insurance through Delta.com (Access America) and sent them the details and expenses incurred as a result of having to stay over in New York on October 23rd, because of Delta rerouting our plane to Newfoundland, Canada (causing me to miss my JFK-Orlando connection), Access America claims they haven’t yet scanned my documents which I mailed on Monday morning October 26th requesting a reimbursement for $235.25.
After submitting my documents to Access America three times, they finally sent me a check for $150 (not the full amount) for which $85.25 still needs to be reimbursed.
Delta is also liable for the $85.25 because after they landed in Newfoundland, Canada and dropped off the person with a medical emergency... Delta took an additional four hours removing luggage that was entirely unnecessary delaying me and causing me to miss my connection.
Delta may try to say they needed to remove the luggage for security reasons, but this is not true because had their been a security issue (which there was not) the luggage never would have made it on the plane to begin with.
Delta misplaces luggage all the time and later sends it to the passenger, which could (and should) have been done in this instance rather than creating additional inconveniences and emergencies for other passengers because of Delta's negligence.
I have for many years been a loyal and faithful customer of Delta, always telling my friends and family that Delta is the best air carrier in the United States. Please don’t disappoint me and cause me to look elsewhere in the future for my air travel needs.
My father in law claims Southwest is better, but I am hopeful that Delta can resolve this issue and remain my air carrier of choice.
Although I am a consumer advocate producing videos and blogs on airlines, I remain hopeful and expectant this will not be necessary wishing the best for and from Delta.
I look forward to hearing from you to resolve this matter.
Sincerely,
Paul F Davis – Delta frequent flyer
www.PaulFDavis.com
info @ PaulFDavis.com
Health and Wellness Speaker - Maximum Energy for Peak Performance
http://www.amazon.com/Maximum-Energy-...
Sadly most people pursue finances over personal wellness. Yet cultivating wealth and personal wellness within first always translates to peak performance, increased productivity, renewed creativity and unprecedented profitability.
Dr. Ted Broer's book "Maximum Energy" is a phenomenal read and worth the investment of your time.
Eat for energy and live powerfully!
http://www.PaulFDavis.com - worldwide motivational speaker, author and former fitness trainer
info @ PaulFDavis.com
407-967-7553
Sadly most people pursue finances over personal wellness. Yet cultivating wealth and personal wellness within first always translates to peak performance, increased productivity, renewed creativity and unprecedented profitability.
Dr. Ted Broer's book "Maximum Energy" is a phenomenal read and worth the investment of your time.
Eat for energy and live powerfully!
http://www.PaulFDavis.com - worldwide motivational speaker, author and former fitness trainer
info @ PaulFDavis.com
407-967-7553
Leadership Speaker for Success Secrets, Powerful Principles and Timeless Treasures
http://www.amazon.com/21-Irrefutable-...
There is nothing new under the sun. Work the laws of leadership with a joyful Spirit of life and a humble servant's heart and you will win friends, influence people and make a mighty impact in the earth!
http://www.PaulFDavis.com worldwide motivational speaker to lead to succeed and author of 18 books
info @ PaulFDavis.com
407-967-7553
info @ PaulFDavis.com - Invite Paul to empower your leaders to succeed, transcend limitations, achieve peak performance, personal wellness, maximum productivity and unprecedented profitability!
407-967-7553
Earn 20% commissions on all paid speaking engagements Paul obtains through your referral / recommendation.
Paul F. Davis is the author of 17 books and a worldwide speaker who has touched over 55 countries & 6 continents building bridges cross-culturally by joyfully disarming and empowering people throughout the earth to live their dreams!
Paul’s incredible depth and powerful stories from around the world, entertain and inspire audiences making Paul a captivating speaker able to awaken the greatness within us all.
Paul speaks for Celebrity Cruises and has appeared on numerous international broadcasts from Investors Business Daily, Oprah & Friends to Fox News to talk about success, leadership, relational intricacies, conflict resolution, life balance, and living your dreams. By reason of his global travels, Paul is a highly sought after diversity and multicultural awareness speaker.
Playboy Radio Afternoon Advice host Tiffany Granath calls Paul an awesome relational coach and recommends his books on love, dating, and sexuality.
Paul worked at Ground Zero in NYC during 9-11; helped rebuild a home at the tsunami epicenter; comforted victims of genocide in Rwanda; spoke to leaders in East Timor during the war; inspired students & monks in Myanmar; promoted peace & reconciliation in Pakistan; and has been so deep into the bush of rural Africa where villagers had never before seen a white man.
A breakthrough leader, Paul humorously and elegantly transforms individuals and organizations, while empowering people to love passionately and fearlessly live their dreams.
www.PaulFDavis.com
info @ PaulFDavis.com
407-967-7553
Challenging presumptions, transcending limitations, achieving conflict resolution, empowering individuals and organizations to fulfill their mission!
http://www.PaulFDavis.com
info @ PaulFDavis.com
407-967-7553
There is nothing new under the sun. Work the laws of leadership with a joyful Spirit of life and a humble servant's heart and you will win friends, influence people and make a mighty impact in the earth!
http://www.PaulFDavis.com worldwide motivational speaker to lead to succeed and author of 18 books
info @ PaulFDavis.com
407-967-7553
info @ PaulFDavis.com - Invite Paul to empower your leaders to succeed, transcend limitations, achieve peak performance, personal wellness, maximum productivity and unprecedented profitability!
407-967-7553
Earn 20% commissions on all paid speaking engagements Paul obtains through your referral / recommendation.
Paul F. Davis is the author of 17 books and a worldwide speaker who has touched over 55 countries & 6 continents building bridges cross-culturally by joyfully disarming and empowering people throughout the earth to live their dreams!
Paul’s incredible depth and powerful stories from around the world, entertain and inspire audiences making Paul a captivating speaker able to awaken the greatness within us all.
Paul speaks for Celebrity Cruises and has appeared on numerous international broadcasts from Investors Business Daily, Oprah & Friends to Fox News to talk about success, leadership, relational intricacies, conflict resolution, life balance, and living your dreams. By reason of his global travels, Paul is a highly sought after diversity and multicultural awareness speaker.
Playboy Radio Afternoon Advice host Tiffany Granath calls Paul an awesome relational coach and recommends his books on love, dating, and sexuality.
Paul worked at Ground Zero in NYC during 9-11; helped rebuild a home at the tsunami epicenter; comforted victims of genocide in Rwanda; spoke to leaders in East Timor during the war; inspired students & monks in Myanmar; promoted peace & reconciliation in Pakistan; and has been so deep into the bush of rural Africa where villagers had never before seen a white man.
A breakthrough leader, Paul humorously and elegantly transforms individuals and organizations, while empowering people to love passionately and fearlessly live their dreams.
www.PaulFDavis.com
info @ PaulFDavis.com
407-967-7553
Challenging presumptions, transcending limitations, achieving conflict resolution, empowering individuals and organizations to fulfill their mission!
http://www.PaulFDavis.com
info @ PaulFDavis.com
407-967-7553
Love Coach - Marriage Coach for Success in Love and Life
The illusion of love and marriage collides with reality after the wedding and you move in together and have to merge love and life.
Fantasia and reality are so diverse and apart from one another that they rarely intersect.
There are few soap operas that show doing laundry, dishes, paying bills and caring for screaming kids.
http://www.PaulFDavis.com
http://www.itietheknot.com
info @ PaulFDavis.com
407-967-7553
Fantasia and reality are so diverse and apart from one another that they rarely intersect.
There are few soap operas that show doing laundry, dishes, paying bills and caring for screaming kids.
http://www.PaulFDavis.com
http://www.itietheknot.com
info @ PaulFDavis.com
407-967-7553
Overcoming Adversity Speaker to Empower You to Process Pain and Persevere to Succeed
Warm greetings from sunny Florida!
I am excited about empowering you and your dream team to overcome adversity and live victoriously!
As a worldwide professional speaker who has delivered thousands of presentations in 57 countries and 6 continents, the message of overcoming adversity is uniquely personal for me.
I was born into adversity having pneumonia at birth. I struggled at home among a troubled family, my mother being a drug addict and alcholic and my stepmother cold and abusive. Yet instead of surrendering my soul and dreams when tempted to commit suicide at the age of 12, with rugged determination I persevered to overcome my many challenges and excel athletically and academically to becme the world changer I am today empowering individuals and organizations across the globe to overcome adversity and live their dreams!
Sadly my substance abusing mother was unable to rejoice and celebrate my successes with me as she was killed by an 18 y/o drunk driver at the age of 49.
Yet even into my adult life adversity continued to be my best University (and that after graduating at the age of 20 Cum Laude with honors from UCF and receiving extensive executive education including from Harvard Business School).
After 5 years of marriage to the woman with whom I shared a worldwide ministry, I suffered a horrible divorce due to my ex-wife's infidelity and adulterous affair. Although I forgave her and sought marital reconciliation, her unrepentant heart and wayward life forced me to pursue divorce to move on happily with my life.
During this painful season and personal ground zero, I did some deep soul searching and wrote one of my 18 books titled "Breakthrough For a Broken Heart" empowering people just like me to bounce back, overcome their disappointments and blossom into their dreams!
Today I am happily married to a gorgeous Canadian model and business owner, God having given me double for my trouble (Job 42:10).
Yet adversity and life's tests continue. In July of 2008, I was hit by a drunk driver totaling the car my wife and I shared at the time and injuring me physically. Nevertheless being a former fitness trainer I rehabilitated myself and worked through my injuries to regain mobility, while battling insurance companies relentlessly to get the full coverage (for which I had paid) which was rightfully due me.
Today I am a voice of conscience and prevention speaker helping people break the chains of substance abuse and use wisdom to pursue alternatives before drinking and driving.
Substance Abuse Prevention & Drunk Driving Detour
http://www.youtube.com/watch?v=yQ3lBN...
Among the many books birthed from my personal pain and adversity I have written to help others like me are:
- Breakthrough for a Broken Heart
- Empowering & Liberating Women to Achieve Greatness
- Adultery: 101 Reasons Not to Cheat
- Stop Lusting & Start Living
- Healthy Relationships
- Are You Ready for True Love?
If you would like me to prepare an "Overcoming Adversity" book for your event and can bear the cost of printing and pre-order, I would be happy to put together an empowering book for your employees. Otherwise perhaps we can explore this for a future event when we have more time.
I commend you for nurturing, honoring and investing in yourself and your employees - your most valuable resource to ensure your ongoing success.
Serving and celebrating your success!
Paul F Davis
www.PaulFDavis.com
info @ PaulFDavis.com
407-967-7553
Paul F. Davis is the author of 17 books and a worldwide speaker who has touched over 55 countries & 6 continents building bridges cross-culturally by joyfully disarming and empowering people throughout the earth to live their dreams!
Paul’s incredible depth and powerful stories from around the world, entertain and inspire audiences making Paul a captivating speaker able to awaken the greatness within us all.
Paul speaks for Celebrity Cruises and has appeared on numerous international broadcasts from Investors Business Daily, Oprah & Friends to Fox News to talk about success, leadership, relational intricacies, conflict resolution, life balance, and living your dreams. By reason of his global travels, Paul is a highly sought after diversity and multicultural awareness speaker.
Playboy Radio Afternoon Advice host Tiffany Granath calls Paul an awesome relational coach and recommends his books on love, dating, and sexuality.
Paul worked at Ground Zero in NYC during 9-11; helped rebuild a home at the tsunami epicenter; comforted victims of genocide in Rwanda; spoke to leaders in East Timor during the war; inspired students & monks in Myanmar; promoted peace & reconciliation in Pakistan; and has been so deep into the bush of rural Africa where villagers had never before seen a white man.
A breakthrough leader, Paul humorously and elegantly transforms individuals and organizations, while empowering people to love passionately and fearlessly live their dreams.
www.PaulFDavis.com
info@PaulFDavis.com
407-967-7553
Dare to Live Your Dreams!
http://www.youtube.com/watch?v=q0zS3q...
Motivational Speaker for Military Chaplain & Officers
http://www.youtube.com/watch?v=Wfiu8r...
Diversity & Multiculturalism Speaker
http://www.youtube.com/watch?v=TPkrH4...
Motivational Speaker for the Aging to Overcome Adversity
http://www.youtube.com/watch?v=9dhx3u...
Healthy Relationships Speaker at Fordham College
http://www.youtube.com/watch?v=5s1w7Y...
Message to the Youth of the World
http://www.youtube.com/watch?v=EBI5Sl...
Overcoming Adversity - Be Empowered to Live Victoriously
http://www.youtube.com/watchv=kXLjy29...
Empowering & Liberating Women to Achieve Greatness
http://www.youtube.com/watch?v=qM428Q...
Relationships Speaker for a Broken Heart
http://www.youtube.com/watch?v=cbWpHL...
World Peace Over Propaganda & Demonizing Nations
http://www.youtube.com/watch?v=oRMw9i...
http://www.prlog.org/10041556-overcom...
Earn 20% commissions on all paid speaking engagements Paul obtains through your referral / recommendation.
I am excited about empowering you and your dream team to overcome adversity and live victoriously!
As a worldwide professional speaker who has delivered thousands of presentations in 57 countries and 6 continents, the message of overcoming adversity is uniquely personal for me.
I was born into adversity having pneumonia at birth. I struggled at home among a troubled family, my mother being a drug addict and alcholic and my stepmother cold and abusive. Yet instead of surrendering my soul and dreams when tempted to commit suicide at the age of 12, with rugged determination I persevered to overcome my many challenges and excel athletically and academically to becme the world changer I am today empowering individuals and organizations across the globe to overcome adversity and live their dreams!
Sadly my substance abusing mother was unable to rejoice and celebrate my successes with me as she was killed by an 18 y/o drunk driver at the age of 49.
Yet even into my adult life adversity continued to be my best University (and that after graduating at the age of 20 Cum Laude with honors from UCF and receiving extensive executive education including from Harvard Business School).
After 5 years of marriage to the woman with whom I shared a worldwide ministry, I suffered a horrible divorce due to my ex-wife's infidelity and adulterous affair. Although I forgave her and sought marital reconciliation, her unrepentant heart and wayward life forced me to pursue divorce to move on happily with my life.
During this painful season and personal ground zero, I did some deep soul searching and wrote one of my 18 books titled "Breakthrough For a Broken Heart" empowering people just like me to bounce back, overcome their disappointments and blossom into their dreams!
Today I am happily married to a gorgeous Canadian model and business owner, God having given me double for my trouble (Job 42:10).
Yet adversity and life's tests continue. In July of 2008, I was hit by a drunk driver totaling the car my wife and I shared at the time and injuring me physically. Nevertheless being a former fitness trainer I rehabilitated myself and worked through my injuries to regain mobility, while battling insurance companies relentlessly to get the full coverage (for which I had paid) which was rightfully due me.
Today I am a voice of conscience and prevention speaker helping people break the chains of substance abuse and use wisdom to pursue alternatives before drinking and driving.
Substance Abuse Prevention & Drunk Driving Detour
http://www.youtube.com/watch?v=yQ3lBN...
Among the many books birthed from my personal pain and adversity I have written to help others like me are:
- Breakthrough for a Broken Heart
- Empowering & Liberating Women to Achieve Greatness
- Adultery: 101 Reasons Not to Cheat
- Stop Lusting & Start Living
- Healthy Relationships
- Are You Ready for True Love?
If you would like me to prepare an "Overcoming Adversity" book for your event and can bear the cost of printing and pre-order, I would be happy to put together an empowering book for your employees. Otherwise perhaps we can explore this for a future event when we have more time.
I commend you for nurturing, honoring and investing in yourself and your employees - your most valuable resource to ensure your ongoing success.
Serving and celebrating your success!
Paul F Davis
www.PaulFDavis.com
info @ PaulFDavis.com
407-967-7553
Paul F. Davis is the author of 17 books and a worldwide speaker who has touched over 55 countries & 6 continents building bridges cross-culturally by joyfully disarming and empowering people throughout the earth to live their dreams!
Paul’s incredible depth and powerful stories from around the world, entertain and inspire audiences making Paul a captivating speaker able to awaken the greatness within us all.
Paul speaks for Celebrity Cruises and has appeared on numerous international broadcasts from Investors Business Daily, Oprah & Friends to Fox News to talk about success, leadership, relational intricacies, conflict resolution, life balance, and living your dreams. By reason of his global travels, Paul is a highly sought after diversity and multicultural awareness speaker.
Playboy Radio Afternoon Advice host Tiffany Granath calls Paul an awesome relational coach and recommends his books on love, dating, and sexuality.
Paul worked at Ground Zero in NYC during 9-11; helped rebuild a home at the tsunami epicenter; comforted victims of genocide in Rwanda; spoke to leaders in East Timor during the war; inspired students & monks in Myanmar; promoted peace & reconciliation in Pakistan; and has been so deep into the bush of rural Africa where villagers had never before seen a white man.
A breakthrough leader, Paul humorously and elegantly transforms individuals and organizations, while empowering people to love passionately and fearlessly live their dreams.
www.PaulFDavis.com
info@PaulFDavis.com
407-967-7553
Dare to Live Your Dreams!
http://www.youtube.com/watch?v=q0zS3q...
Motivational Speaker for Military Chaplain & Officers
http://www.youtube.com/watch?v=Wfiu8r...
Diversity & Multiculturalism Speaker
http://www.youtube.com/watch?v=TPkrH4...
Motivational Speaker for the Aging to Overcome Adversity
http://www.youtube.com/watch?v=9dhx3u...
Healthy Relationships Speaker at Fordham College
http://www.youtube.com/watch?v=5s1w7Y...
Message to the Youth of the World
http://www.youtube.com/watch?v=EBI5Sl...
Overcoming Adversity - Be Empowered to Live Victoriously
http://www.youtube.com/watchv=kXLjy29...
Empowering & Liberating Women to Achieve Greatness
http://www.youtube.com/watch?v=qM428Q...
Relationships Speaker for a Broken Heart
http://www.youtube.com/watch?v=cbWpHL...
World Peace Over Propaganda & Demonizing Nations
http://www.youtube.com/watch?v=oRMw9i...
http://www.prlog.org/10041556-overcom...
Earn 20% commissions on all paid speaking engagements Paul obtains through your referral / recommendation.
