Just Work Quotes

“It was a surprisingly effective intervention. Once, I was an intern on a trading floor and one of the traders started screaming at me in a hyperaggressive, bullying way. Another colleague chucked a squishy ball at his head. The yeller quit screaming at me and started playing catch with the upstander. Thirty years later, I still feel grateful.”
― Kim Scott, Radical Respect: How to Work Together Better

“We can change bad patterns and replace them with better ones. But only if we learn to recognize the bad patterns—our own biases.”
― Kim Scott, Radical Respect: How to Work Together Better

“Good communication gets measured not at the speaker’s mouth but at the listener’s ear.”
― Kim Scott, Radical Respect: How to Work Together Better