Emotional Intelligence 2.0 Quotes

“Emotional intelligence is your ability to recognize and understand emotions in yourself and others, and your ability to use this awareness to manage your behavior and relationships.”
― Travis Bradberry, Emotional Intelligence 2.0

“Anyone can become angry—that is easy. But to be angry with the right person, to the right degree, at the right time, for the right purpose, and in the right way, this is not easy.”
― Travis Bradberry, Emotional Intelligence 2.0

“The tricky thing about your brain is that, once a negative mood takes over, you lose sight of what’s good in your life, and suddenly you hate your job, you’re frustrated with family and friends, you’re dissatisfied with your accomplishments, and your optimism about the future goes out the window. Deep down, you know that things aren’t as bad as they seem, but your brain just won’t hear it.”
― Travis Bradberry, Emotional Intelligence 2.0

“The biggest obstacle to increasing your self-awareness is the tendency to avoid the discomfort that comes from seeing yourself as you really are.”
― Travis Bradberry, Emotional Intelligence 2.0

“Remember, feedback is meant to address the problem, not the person.”
― Travis Bradberry, Emotional Intelligence 2.0

“Intelligence is your ability to learn, and it’s the same at age 15 as it is at age 50.”
― Travis Bradberry, Emotional Intelligence 2.0

“all emotions are derivations of five core feelings: happiness, sadness, anger, fear, and shame.”
― Travis Bradberry, Emotional Intelligence 2.0

“Your brain has a difficult time distinguishing between what you see with your eyes and what you visualize in your mind.”
― Travis Bradberry, Emotional Intelligence 2.0

“You do control the thoughts that follow an emotion, and you have a great deal of say in how you react to an emotion—as long as you are aware of it.”
― Travis Bradberry, Emotional Intelligence 2.0

“The link between EQ and earnings is so direct that every point increase in EQ adds $1,300 to an annual salary.”
― Travis Bradberry, Emotional Intelligence 2.0

“EQ is so critical to success that it accounts for 58 percent of performance in all types of jobs. It’s the single biggest predictor of performance in the workplace and the strongest driver of leadership and personal excellence.”
― Travis Bradberry, Emotional Intelligence 2.0

“Greeting someone by name is one of the most basic and influential social awareness strategies you can adopt. It’s a personal and meaningful way to engage someone. If you have a tendency to withdraw in social situations, greeting someone by name is a simple way to stick your neck out; using someone’s name breaks down barriers and comes across as warm and inviting. Even if you are a social butterfly, greeting people by name is a strategy to live by.”
― Travis Bradberry, Emotional Intelligence 2.0

“Trust is a peculiar resource; it is built rather than depleted by use.”
― Travis Bradberry, Emotional Intelligence 2.0

“Good decisions require far more than factual knowledge. They are made using self-knowledge and emotional mastery when they’re needed most.”
― Travis Bradberry, Emotional Intelligence 2.0

“Self-awareness is the process of getting to know yourself from the inside out and the outside in.”
― Travis Bradberry, Emotional Intelligence 2.0

“The biggest challenge to developing self-awareness is objectivity. It’s hard to develop perspective on your emotions and tendencies when every day feels like a new mountain to climb.”
― Travis Bradberry, Emotional Intelligence 2.0

“Even when you can’t do or say anything to change a difficult situation, you always have a say in your perspective of what’s happening, which ultimately influences your feelings about it.”
― Travis Bradberry, Emotional Intelligence 2.0

“Closing your eyes and thinking of emotionally arousing events is simply training for the real thing—spotting the physical signs of your emotions on the fly.”
― Travis Bradberry, Emotional Intelligence 2.0

“Self-management is more than resisting explosive or problematic behavior. The biggest challenge that people face is managing their tendencies over time and applying their skills in a variety of situations.”
― Travis Bradberry, Emotional Intelligence 2.0

“people with the highest levels of intelligence (IQ) outperform those with average IQs just 20% of the time, while people with average IQs outperform those with high IQs 70% of the time.”
― Travis Bradberry, Emotional Intelligence 2.0

“The secret to winning this culture game is to treat others how they want to be treated, not how you would want to be treated.”
― Travis Bradberry, Emotional Intelligence 2.0

“People high in self-awareness are remarkably clear in their understanding of what they do well, what motivates and satisfies them, and which people and situations push their buttons.”
― Travis Bradberry, Emotional Intelligence 2.0

“Emotions serve an important purpose—they clue you into things that you’ll never understand if you don’t take the time to ask yourself why.”
― Travis Bradberry, Emotional Intelligence 2.0

“This sounds basic, almost too basic to mention, but listening is a strategy and a skill that is losing ground in society. Most people think they are good listeners, but if adults played “the Telephone Game” today, how accurate would the final message be? Listening requires focus, and focus isn’t easy because we’re stretched in several directions. Listening”
― Travis Bradberry, Emotional Intelligence 2.0

“Rather than avoiding a feeling, your goal should be to move toward the emotion, into it, and eventually through it.”
― Travis Bradberry, Emotional Intelligence 2.0

“Physical appearance is more straightforward—what you wear sends a pretty clear, established message about how you feel. For example, wearing old sweatpants and ratty T-shirts and having disheveled hair every day tells the world you’ve given up, while overdressing for every occasion and never missing your weekly haircut lets people know you are trying too hard.”
― Travis Bradberry, Emotional Intelligence 2.0

“Stay aware of your good moods and the foolish decisions these moods can lead to, and you’ll be able to enjoy feeling good without any regrets.”
― Travis Bradberry, Emotional Intelligence 2.0

“feedback is meant to address the problem, not the person.”
― Travis Bradberry, Emotional Intelligence 2.0

“Social awareness is your ability to accurately pick up on emotions in other people and understand what is really going on with them. This often means perceiving what other people are thinking and feeling even if you do not feel the same way.”
― Travis Bradberry, Emotional Intelligence 2.0

“Every time one of those 50,000 thoughts takes place, chemicals are produced in your brain that can trigger reactions felt throughout your body. There is a strong relationship between what you think and how you feel, both physically and emotionally. Because you are always thinking (much like breathing), you tend to forget that you are doing it. You likely don’t even realize how much your thoughts dictate how you feel every hour of every single day.”
― Travis Bradberry, Emotional Intelligence 2.0