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Taming Gladys! Quotes

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Taming Gladys!: The Busy Leader's Guide to Creating Fierce Customer Loyalty Taming Gladys!: The Busy Leader's Guide to Creating Fierce Customer Loyalty by Lori Jo Vest
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Taming Gladys! Quotes Showing 1-5 of 5
“When a customer is upset, remember that you're dealing with a person, not a problem.”
― Marilyn Suttle, Taming Gladys!: The Busy Leader's Guide to Creating Fierce Customer Loyalty
tags: customer-loyalty, customer-service
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“Service heroes strive to exceed the customer's expectations.”
― Marilyn Suttle, Taming Gladys!: The Busy Leader's Guide to Creating Fierce Customer Loyalty
tags: customer-care, customer-loyalty
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“Every interaction is a chance to strengthen the customer relationship.”
― Marilyn Suttle, Taming Gladys!: The Busy Leader's Guide to Creating Fierce Customer Loyalty
tags: customer-loyalty
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“Choose actions that show the customer that they matter.”
― Marilyn Suttle, Taming Gladys!: The Busy Leader's Guide to Creating Fierce Customer Loyalty
tags: customer-loyalty
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“Compassion is the shortcut to connection.”
― Marilyn Suttle, Taming Gladys!: The Busy Leader's Guide to Creating Fierce Customer Loyalty
tags: compassion, customer-service, relationships
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Quotes By Lori Jo Vest