Getting Past No Quotes

“You need to suspend your reaction when you feel like striking back, to listen when you feel like talking back, to ask questions when you feel like telling your opponent the answers, to bridge your differences when you feel like pushing for your way, and to educate when you feel like escalating. Breakthrough”
― William Ury, Getting Past No: Negotiating in Difficult Situations

“For every ounce of power you use, you need to add an ounce of conciliation. Let”
― William Ury, Getting Past No: Negotiating in Difficult Situations

“Speak when you are angry and you will make the best speech you will ever regret. —Ambrose Bierce If”
― William Ury, Getting Past No: Negotiating in Difficult Situations

“The purpose of negotiation is to explore whether you can satisfy your interests better through an agreement than you could by pursuing your Best Alternative to a Negotiated Agreement (BATNA). Your”
― William Ury, Getting Past No: Negotiating in Difficult Situations

“Best Alternative to a Negotiated Agreement (BATNA). Your”
― William Ury, Getting Past No: Negotiating in Difficult Situations

“Diplomacy is the art of letting someone else have your way. —Daniele Vare, Italian diplomat We”
― William Ury, Getting Past No: Negotiating in Difficult Situations

“The more brutal your methods,” wrote Sir Basil Liddell Hart, a noted British military strategist, “the more bitter you will make your opponents, with the natural result of hardening the resistance you are trying to overcome.”
― William Ury, Getting Past No: Negotiating in Difficult Situations

“It takes two to tangle, but it takes only one to begin to untangle a knotty situation. It is within your power to transform even your most difficult relationships”
― William Ury, Getting Past No: Negotiating in Difficult Situations

“In between you and your goal are strong winds and tides, reefs and shoals, not to speak of storms and squalls. To get where you want to go, you need to tack- to zigzag your way toward your destination”
― William Ury, Getting Past No: Negotiating in Difficult Situations

“The more power you use, the more you need to defuse your opponent’s resistance. The more restraint you exercise, the less negative your opponent’s reaction is likely to be.”
― William Ury, Getting Past No: Negotiating in Difficult Situations

“Negotiation is more about asking than it is about telling.”
― William Ury, Getting Past No: Negotiating in Difficult Situations

“Remember the batting secret of the great home-run-hitter Sadaharu Oh, “The Japanese Babe Ruth.” Oh said that he looked upon the opposing pitcher as his ‘partner,’ who with every pitch was serving up an opportunity for him to hit a home run.

Similarly, you should see your opponent as a ‘partner,’ who with his every position and tactic, is offering you an opportunity to talk about the problem. In other words, Reframe.”
― William Ury, Getting Past No: Negotiating in Difficult Situations

“If you want him to listen to you, begin by listening to him. If you want him to acknowledge your point, acknowledge his first. To get him to agree with you, begin by agreeing with him wherever you can.

Those are the three key steps of stepping to someone’s side: Listening, acknowledging, and agreeing where you can.”
― William Ury, Getting Past No: Negotiating in Difficult Situations

“By reacting, you become part of the problem. Just as it takes two to tango, it takes two to tangle.”
― William Ury, Getting Past No: Negotiating in Difficult Situations

“The Power of a Positive No describes how to say No when it is vital to stand up and protect your core interests and values. It is not just about how to say No, however, but about how to do so in a respectful and constructive manner that can potentially lead to agreement. As its subtitle indicates, it is about how to say No and still get to Yes.”
― William Ury, Getting Past No: Negotiating in Difficult Situations

“Take the eighteenth-century general who had fallen into disfavor with the great Prussian warrior king, Frederick the Great. Coming upon the king, the general saluted him with the greatest respect, but Frederick turned his back. “I am happy to see that Your Majesty is no longer angry with me,” murmured the general. “How so?” demanded Frederick. “Because Your Majesty has never in his life turned his back on an enemy,” replied the general.”
― William Ury, Getting Past No: Negotiating in Difficult Situations

“Rarely is it advisable to meet prejudices and passions head on. Instead, it is best to appear to conform to them in order to gain time to combat them. One must know how to sail with a contrary wind and to tack until one meets a wind in the right direction. —Fortune de Felice, 1778”
― William Ury, Getting Past No: Negotiating in Difficult Situations

“Diplomacy is the art of letting someone else have your way. —Daniele Vare, Italian diplomat”
― William Ury, Getting Past No: Negotiating in Difficult Situations