Love 'Em or Lose 'Em Quotes

“The one behavior that talented people seldom tolerate for long is disrespect.”
― Beverly Kaye, Love 'Em or Lose 'Em: Getting Good People to Stay

“It’s easy. Treat employees fairly and respectfully. Listen to them. Help them get what they want and need. Thank them. Challenge and develop them. Care about them, and you will engage and retain them.”
― Beverly Kaye, Love 'Em or Lose 'Em: Getting Good People to Stay

“Love ’em leaders genuinely care about their people. They appreciate, nurture, grow, recognize, challenge, understand, and respect them.”
― Beverly Kaye, Love 'Em or Lose 'Em: Getting Good People to Stay

“To Do Start with a conversation—a “stay interview.” Learn about your talented employees’ goals and what they love (or don’t love) about their work. Don’t stop with one chat. Talk (and listen!) daily, weekly, monthly. Develop a true relationship with every single person you hope to keep on your team. Hold “Alas Clinics”—opportunities to talk with others about talented people who have left your team lately. Why did they go? What role (if any) did you play in their leaving? How can you prevent more unwanted turnover? Think about who might be “loose in the saddle” (about ready to leave you); talk with them soon, and collaborate with them to get more of what they want and need from you, from the team, from their jobs. Go big picture. Ask yourself, “What kind of work environment do I want to create?” Then figure out what you need to do in order to make that vision come alive. Then—go do it!”
― Beverly Kaye, Love 'Em or Lose 'Em: Getting Good People to Stay

“Stay Interview Questions 1. What about your job makes you jump out of bed in the morning? 2. What makes you hit the snooze button? 3. If you were to win the lottery and resign, what would you miss the most about your job? 4. What one change in your current role would make you consider leaving this job? 5. If you had a magic wand, what would be the one thing you would change about this department, team, organization? 6. As your manager, what could I do a little more of or a little less of? 7. If you had to go back to a position in your past and stay for an extended period of time, which one would it be and why? 8. What do you need to learn to work at your best? 9. What makes for a great day? 10. What can we do to make your job more satisfying? 11. What can we do to support your career goals? 12. Do you get enough recognition? How do you like to be recognized? 13. What do you want to learn this year?”
― Beverly Kaye, Love 'Em or Lose 'Em: Getting Good People to Stay

“non–love ’em leaders are more apt to ignore their employees, tell them what to do and when to do it, expect obedience, fail to respect them, thank them, challenge them, care about them. Ultimately, they believe the love ’em approach is not part of their job.”
― Beverly Kaye, Love 'Em or Lose 'Em: Getting Good People to Stay