1-Day Executive Coaching Quotes

“Peter Drucker, the inventor of Management by Objectives (MBO), Eliahu Goldrat, the creator of the Theory of Constraints (TOC) and Edward Demming, the man who gave the world Total Quality Management (TQM).”
― Shmaya David, 1-Day Executive Coaching: Getting the Right Things Done! Now. Practical Tools for Managers and Coaches

“Katz lists 8 different kinds of quality. From each, we derive general quality criteria against which any result can be measured. Type of Quality Criterion Description Results - Dimension Functional Quality The level of function, over time, at consistent performance and without problems Operations Structural Quality Durability and resistance to tear & wear of the components of which the item is made of R&D, Operations "Scientific" Quality (Methodological and Didactic) The level of adherence to the governing model / standard / theory / teaching / accepted professional criteria R&D Resultant Quality The level by which the action leads to the desired result Management Perceived Quality The level by which the object is perceived as having desired characteristics Marketing Aesthetic Quality The level by which the appearance / manifestation of the object (color, shape etc.) is considered pleasing Marketing Human Quality The level by which behavior is perceived / accepted as consistent of declared or implied values HR Financial Quality The level by which the result contributes to the preservation and growth of resources Financial When a goal is defined, it can be examined in relation to each one of the quality criteria.”
― Shmaya David, 1-Day Executive Coaching: Getting the Right Things Done! Now. Practical Tools for Managers and Coaches

“If it cannot be measured, it is impossible to know whether we have obtained it. An immeasurable goal is a sloppy and inefficient goal.”
― Shmaya David, 1-Day Executive Coaching: Getting the Right Things Done! Now. Practical Tools for Managers and Coaches

“We again ask what other significant results are obtained in (the name of the dimension)? This question we repeat again and again, until the client cannot think of any more significant results. Sometimes we need to explain again to the client”
― Shmaya David, 1-Day Executive Coaching: Getting the Right Things Done! Now. Practical Tools for Managers and Coaches

“Morals and Ethics Values Express the manner in which the organization adopts universal values of morals, personal ethics and professional ethics. Social and Community Values Express the way the organization perceives its commitment to the society and the community in which it operates. Central Inner Values These values are those principles governing the inner culture of the organization, and they are expressed in the decision making processes and the manner of conduct. When people in the organization speak about inner values, those usually appear in sentences such as “it is customary for us to …” or “For us, the most important thing is …” or simply "THIS is how we do things here". These values express the manner in which the organization operates regardless of outer influences. It is expected that managers and workers should express and manifest the value in their daily behavior, and most often this is a basic condition for advancement within the organization. Functional Values Functional values are the leading principles of action by which the organization operates in each one of the main functions (manpower, research and development, Logistics etc.). These, too, are a type of inner values, but quite often their nature is more ‘operative’ than ‘cultural’. Central External Values External values express the value received by the client. Whether we speak of a n individual or an organization, we are all required to give something in return for the things we want and need. That ‘something’ that we give others is the external value. The things through which we get most of the results from outside, those are the central external values.”
― Shmaya David, 1-Day Executive Coaching: Getting the Right Things Done! Now. Practical Tools for Managers and Coaches