Nicely Said Quotes

“Websites ask people personal questions, tell them what to do with their time, and point them in a specific direction”
― Nicole Fenton, Nicely Said: Writing for the Web with Style and Purpose

“Helping people and making them happy is the best kind of marketing you can do. Once you have a community, you can even count on the people in it to do some of your marketing for you. People who love you and your products will tell their friends. So before you spend a bunch of time and money on marketing materials, make sure your current readers and customers are happy. Give them good, clear information that they’ll want to pass around. If you’re doing it right, they’ll spread the love.”
― Nicole Fenton, Nicely Said: Writing for the Web with Style and Purpose

“Apologizing with grace”
― Nicole Fenton, Nicely Said: Writing for the Web with Style and Purpose