Leading the Starbucks Way Quotes

“On January 5, 1914, Henry Ford more than doubled the minimum wage for many of his employees by introducing a $5 a day minimum pay scale for employees of the Ford Motor Company. On that same day, Ford began offering profit sharing to his employees and reduced shifts from nine hours to eight. Ford’s treasurer at the time, James Couzens, explained these bold leadership moves by saying, “It is our belief that social justice begins at home. We want those who have helped us to produce this”
― Joseph Michelli, Leading the Starbucks Way

“El filósofo Eric Hoffer dijo, “En tiempos de cambio, quienes aprenden heredan la tierra; y quienes saben descubren que ya tienen lo necesario para lidiar con el mundo que dejó de existir.”
― Joseph A. Michelli, Starbucks, la fórmula del éxito

“El médico, filósofo y teólogo Albert Schweitzer alguna vez escribió: “Ocasionalmente nuestra luz se apaga y luego se vuelve a encender con la chispa de otra persona.”
― Joseph A. Michelli, Starbucks, la fórmula del éxito

“great institution and are helping to maintain it to share our prosperity.” On January 5, 2012, 98 years later, embittered individuals who identified with the Occupy Wall Street movement were in the 111th day of a protest that began in Zuccotti Park in New York City’s Wall Street financial district. These protestors were expressing what they perceived as economic unfairness and inequality resulting from corporate greed. The group’s mantra, “We are the 99 percent,” reflected cynicism and distrust for business, financial, and governmental systems that they viewed as sacrificing the interest of the country’s 99 percent in favor of the wealthiest 1 percent. Where had we come in a century? Dov Seidman, founder, chairman, and CEO of LRN, a company that helps businesses develop and maintain effective corporate governance, suggests, “This crisis of trust in our basic institutions is so troubling precisely because the lack of trust is in so many cases well deserved. Broken promises, obfuscation, spin, concealment, all have created a suspicion—often unfortunately true—”
― Joseph Michelli, Leading the Starbucks Way