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Adversaries into Allies: Win People Over Without Manipulation or Coercion Adversaries into Allies: Win People Over Without Manipulation or Coercion by Bob Burg
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“Tact is the ability to say something in a way that makes the other person feel less threatened or defensive and more open to you and your ideas.”
― Bob Burg, Adversaries into Allies: Win People Over Without Manipulation or Coercion
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