The Myth of the Garage Quotes

“Our three-ring binders won’t change a thing. But a little humor and humanity might. December”
― Chip Heath, The Myth of the Garage

“Commitment devices are commonplace in business as well. Google has pledged to give its engineers 20% of their time to pursue personal projects. With that pledge, the company forecloses its ability to claim that time (at least without a lot of squawking). Small businesses get in on the act too.”
― Chip Heath, The Myth of the Garage

“In purchasing a piggy, you’re basically paying $10 in hopes of protecting $22 in spare change from your own hands. Life is full of these piggy-bank situations,”
― Chip Heath, The Myth of the Garage

“So if one of your stars leaves, you can simply wish him the best of luck on his new bus. And then grow another star to take his place. May”
― Chip Heath, The Myth of the Garage

“Because when a customer says thanks, they make you happy, but they make themselves even happier.”
― Chip Heath, The Myth of the Garage

“This is an economic issue as well as an emotional one: In a survey of 10,000 employees from the 1,000 largest companies, 40% of workers cited “lack of recognition” as a key reason for leaving a job. This”
― Chip Heath, The Myth of the Garage

“That’s what sticky ideas do – they make people feel something. Change comes from feeling, not facts. Not”
― Chip Heath, The Myth of the Garage

“In other words, companies aren’t born in garages. Companies are born in companies. This”
― Chip Heath, The Myth of the Garage

“In a survey of 10,000 employees from the 1,000 largest companies, 40% of workers cited “lack of recognition” as a key reason for leaving a job.”
― Chip Heath, The Myth of the Garage: And Other Minor Surprises

“That’s what sticky ideas do—they make people feel something. Change comes from feeling, not facts.”
― Chip Heath, The Myth of the Garage: And Other Minor Surprises

“As stories are told and retold, they evolve. They come to emphasize individuals, not organizations; to celebrate a flash of insight over stepwise improvements; and to exaggerate obstacles while downplaying institutional support.”
― Chip Heath, The Myth of the Garage: And Other Minor Surprises

“he has announced an even tougher commitment device: Now he’ll take four months of vacation per year. This would appear to commit him to becoming French.”
― Chip Heath, The Myth of the Garage

“Research tells us that brainstorming becomes more productive when it’s focused. As jazz great Charles Mingus famously said, “You can’t improvise on nothing, man; you’ve gotta improvise on something.”
― Chip Heath, The Myth of the Garage: And Other Minor Surprises

“Putting a number in a day-to-day context is critical. For instance, years ago, Cisco Systems was contemplating whether to install a wireless network for its employees (a no-brainer today, but not at the time). The company had calculated that it would cost roughly $500 per year, per employee, to maintain the network. Was that worth it? Hard to say, since we don’t have much intuition about $500 yearly expenses.”
― Chip Heath, The Myth of the Garage: And Other Minor Surprises

“Grit is not synonymous with hard work. It involves a certain single-mindedness. An ungritty prison inmate will mount a daring new escape attempt every month, but a gritty prison inmate will tunnel his way out one spoonful of concrete at a time. Grit”
― Chip Heath, The Myth of the Garage: And Other Minor Surprises

“We are fighting a war on load times.”
― Chip Heath, The Myth of the Garage: And Other Minor Surprises