Gemba Walks Quotes

“A key objective of the lean movement is to teach everyone to untangle intermingled processes in order to see clearly the specific process that they manage or touch as it flows from start to finish.”
― Jim Womack, Gemba Walks

“So here’s my advice to new leaders of GM: Before you restructure, restate GM’s purpose. Today no one knows. Do it in a simple memo. Indeed, do it in a single-page A3 format.”
― Jim Womack, Gemba Walks

“In recent years a fashionable alternative to “make money and grow sales” was that organizational purpose was to steadily grow shareholder value. But now the king of shareholder value, General Electric’s retired chairman Jack Welch, has acknowledged—thank goodness—that this is a result, not a strategy for achieving this result.2 Now”
― Jim Womack, Gemba Walks