Carrots and Sticks Don't Work Quotes

“Employees come to us in a state of readiness to engage, and it is the behavior and decisions of managers and organizational leaders that can result in even the best employees becoming disengaged over time.”
― Paul L. Marciano, Carrots and Sticks Don't Work: Build a Culture of Employee Engagement with the Principles of RESPECT

“The most common reason that employees fail to meet performance expectations is that those expectations were never made clear in the first place.”
― Paul L. Marciano, Carrots and Sticks Don't Work: Build a Culture of Employee Engagement with the Principles of RESPECT

“highly engaged employees will remain motivated despite adverse circumstances, such as limited resources, equipment failures, time pressures, and so on. In contrast, employees with low levels of engagement will tend to appear motivated only under favorable conditions or when attempting to reach tangible, short-term goals that will yield personal reward.”
― Paul L. Marciano, Carrots and Sticks Don't Work: Build a Culture of Employee Engagement with the Principles of RESPECT

“If you believe that the primary reason that people fail to meet goals has to do more with them than you, then you should not be in the business of supervising, developing, or leading people.”
― Paul L. Marciano, Carrots and Sticks Don't Work: Build a Culture of Employee Engagement with the Principles of RESPECT

“lack of training and limited opportunity for advancement are two of the leading reasons for turnover.”
― Paul L. Marciano, Carrots and Sticks Don't Work: Build a Culture of Employee Engagement with the Principles of RESPECT

“In the past a leader was a boss. Today’s leaders must be partners with their people.” —Ken Blanchard”
― Paul L. Marciano, Carrots and Sticks Don't Work: Build a Culture of Employee Engagement with the Principles of RESPECT

“when you hear someone saying that they are “trying” to do these things, it is always a sign that they have already decided to fail.”
― Paul L. Marciano, Carrots and Sticks Don't Work: Build a Culture of Employee Engagement with the Principles of RESPECT

“employees work for more than just money; they work to feel good about themselves.”
― Paul L. Marciano, Carrots and Sticks Don't Work: Build a Culture of Employee Engagement with the Principles of RESPECT

“There is an old saying: “Do right by people and they’ll do right by you.” I don’t hear that expression much anymore, especially in a difficult economy that makes it easy for bad supervisors to tell employees, “You should feel lucky to have a job.” I’m certain that hearing that from my supervisor would fire me up, but probably just not in the way he or she intended.”
― Paul L. Marciano, Carrots and Sticks Don't Work: Build a Culture of Employee Engagement with the Principles of RESPECT