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Carrots and Sticks Don't Work: Build a Culture of Employee Engagement with the Principles of Respect
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Advance praise for Carrots and Sticks Don't Work "Paul Marciano provides a wealth of prescriptive advice that absolutely makes sense. You can actually open the book to any chapter and gain ideas for immediate implementation." -- Beverly Kaye, coauthor of Love 'Em or Lose 'Em
"This book should be in the hands of anyone who has to get work done through other people! It's an i ...more
"This book should be in the hands of anyone who has to get work done through other people! It's an i ...more
Hardcover, 227 pages
Published
July 5th 2010
by McGraw-Hill Education
(first published June 9th 2010)
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Start your review of Carrots and Sticks Don't Work: Build a Culture of Employee Engagement with the Principles of Respect

I rarely take the time to review books, however, this book reminds me that I should do it more often. Dr. Marciano's book really resonated with me as someone who has been in leadership roles in multiple industries and made all of the mistakes he covers in this book. Essentially its a book about gaining and earning the trust of your employees/teams using his RESPECT model. Like many other books of its kind he walks you through each step in a very detailed and thorough manner, however, he also pro
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I saw the author speak at a conference and really enjoyed his talk, so I decided to check out this book. I went back and forth on rating this 3 stars or 2. It is a quick read and well organized, but it’s all the same info you would expect from any book on this topic. There was no ahh-hah moment or new research that would completely change your mindset. Don’t get me wrong, it’s all good info, but seemed like just a statement of common sense principles. If you have never read anything on employee
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Must read for all middle management
What a simple concept-respect! The putting it into practice-not so simple yet this book breaks it down for you and highlights practices that can be adapted for virtually any industry. The self assessments were truly eye opening and pointed out to me where I needed to do serious work to make my relationships with employees stronger. I think this book should be required reading for all!
What a simple concept-respect! The putting it into practice-not so simple yet this book breaks it down for you and highlights practices that can be adapted for virtually any industry. The self assessments were truly eye opening and pointed out to me where I needed to do serious work to make my relationships with employees stronger. I think this book should be required reading for all!

As an educator, I'm always looking for what it takes to get a group of people (kids or adults) on board with learning what the teacher has to offer. There's no magic bullet, but there's plenty of strategies you can shoot yourself in the foot with. IMO, the ideas presented here are a great place to start developing an approach that fosters long term solutions that can lead to the types of collaborative relationships that are truly productive.
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I picked up Carrots and Sticks on a whim--it was $3 at my favorite secondhand bookstore (Second Story Books in Washington, DC).
This book is fantastic. Not only does it walk through the actions and reactions of employee/coworker/superior relationships, it does so clearly and thoroughly. A quick, but powerful read that I highly recommend to anyone in any industry at any level of the corporate ladder.
This book is fantastic. Not only does it walk through the actions and reactions of employee/coworker/superior relationships, it does so clearly and thoroughly. A quick, but powerful read that I highly recommend to anyone in any industry at any level of the corporate ladder.

I would highly recommend this book and plan to re-read it myself in the future. It has no earth shattering new ideas or concepts. There is nothing in this book that most people shouldn't intuitively know. What makes it so good is that it is an easy read that summarizes, affirms, and reminds the reader of all the things a good leader should be doing.
I thought the sell on why NOT to use "carrots" was a bit much, but everything in the RESPECT model is excellent. ...more
I thought the sell on why NOT to use "carrots" was a bit much, but everything in the RESPECT model is excellent. ...more

Practical humanistic approach to foster employee engagement
Respect for people is really the key for better employee engagement. The author selected an acronym that contained 7 key elements which correspond directly to RESPECT. This is not only easy for people to remember yet each element contain actionable philosophy that we can learn and apply immediately.
Respect for people is really the key for better employee engagement. The author selected an acronym that contained 7 key elements which correspond directly to RESPECT. This is not only easy for people to remember yet each element contain actionable philosophy that we can learn and apply immediately.

Decent read on how to nurture a company culture that's engaging, respectful, and that helps people feel safe to do their best work. Good stuff in here about how to build trust, how to measure engagement, and how to fix what's wrong in broken cultures.
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Great ideas that works and gives you reasons that Reward and Recognition programs DON'T WORK! Actually make employees work less.
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The book has some very good points. Over all it's a bit dated in it's philosophy
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It is very interesting book for young managers. It is useful for employees in research & development business because it explains how to engage and empower subordinates to be more creative and innovative at work but there is one big limitation about all good practices you can learn from this book. This book gives insight on how to handle difficult situations and how to retain employees with exploring the concepts of a multicultural workforce.
Dr. Paul Marciano presents a clear and focused analysi ...more
Dr. Paul Marciano presents a clear and focused analysi ...more

This is actually pretty good book. Had mixed initial opinions about it at the beginning but it eventually turned out be valuable reading.
For me personally it's especially good as it's main theme is motivation vs increasing engagement. As a founder of small company I realized couple of years ago that motivation doesn't really work (well, it does but only as long a motivational factor exists which logically is neither reasonable nor even possible). Also what I realized is that while motivation inc ...more
For me personally it's especially good as it's main theme is motivation vs increasing engagement. As a founder of small company I realized couple of years ago that motivation doesn't really work (well, it does but only as long a motivational factor exists which logically is neither reasonable nor even possible). Also what I realized is that while motivation inc ...more

Excellent book, yet some will appreciate it more than others. The progressive leadership concepts are fantastic. Those who are in traditional companies will be able to use MOST of this, and will benefit greatly. The keys are largely around how to fully engage employee and demonstrate (or gain) your care for their well being. Most companies would have an enormous jump in productivity if they took only this book, put the concepts into practice, and incorporated those practices into their culture.
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I listened to the audio book version of Carrots and Sticks (could not find that specific edition on Goodreads), and did not enjoy it. The narrator sped read most of the book, slowing down a little only toward the end. It just did not give me enough time to process the information, which I thought was pretty good. However, I wish I would have read the hardcover or paperback version.
The narrator not only read speedily, but also mispronounced several words, which is annoying and distracting. The mo ...more
The narrator not only read speedily, but also mispronounced several words, which is annoying and distracting. The mo ...more

I recently read another book on employee engagement and motivation that felt very fluffy to me (although it had good nuggets). This book was much more up my alley. It had scientific backup, real life case studies, and to-the-point ideas and strategies. I appreciated that the author acknowledge d that, as a working manager, I'm extremely busy with my "real work" (exactly how I feel!), so he pointed out specific amounts of time that were reasonable that I should spend on various areas, all while l
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Maciano argues that reward programs do not work and that employee engagement is the key to performance. There are seven drivers to employee engagement as per the RESPECT model;
Recognition
Empowerment
Supportive feedback
Partnering
Expectations
Consideration
Trust
Each of the seven chapters opens with a self assessment quiz and closes with concrete suggestions for deploying these drivers. The suggestions are realistic and specific useful for anyone who wants to bring out the best in his/her subordinates ...more
Recognition
Empowerment
Supportive feedback
Partnering
Expectations
Consideration
Trust
Each of the seven chapters opens with a self assessment quiz and closes with concrete suggestions for deploying these drivers. The suggestions are realistic and specific useful for anyone who wants to bring out the best in his/her subordinates ...more

Having read the book that inspired this one, I could tell the huuge difference between the contradicting ideas. This one is obviously better by like a thousand times. It really helped me overcome my not too pleasant attitudes of working with others. Although this book is written for and to working adults, white collar jobs in particular, I could easily apply these advices of RESPECT everywhere I go. Be it freelancing or doing student courseworks. Good book.
Could see that he looks to the future. ...more
Could see that he looks to the future. ...more

Drastically changed how I interact with my staff! I never went to business school or took courses in management. This book makes total sense: employee happiness is just as important as client happiness. In the six months following implementation of some of the SIMPLE tweaks, our turnover has dropped considerably and I have a warmer relationship with my employees. Just awesome. I'm a better manager because of this book.
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Feb 15, 2011
Elaine Bearden
added it
This author's story is really interesting, and he has used his own experiences to create his RESPECT model for management. Seems really down to earth. Would like to have time to read the whole book.
R-recognition
E-empowerment
S-supportive feedback
P-partnering
E-expectations
C-consideration
T-trust ...more
R-recognition
E-empowerment
S-supportive feedback
P-partnering
E-expectations
C-consideration
T-trust ...more

A positive and resourceful book. The steps and strategies highlighted are as useful in the business environment as they are in own's personal environment. Relationships are built, maintained and nurtured in many of the same ways in all areas of life.
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Apr 01, 2014
Nikunj
added it
Must read for new leaders..

Sep 18, 2014
Julie
rated it
really liked it
·
review of another edition
Shelves:
business-relationships,
non-fiction-reference
Easy to understand, straight forward changes to implement. It's an eye opener about the jobs you didn't like. Now I understand why turnover was so low when I was a manager.
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“In the past a leader was a boss. Today’s leaders must be partners with their people.” —Ken Blanchard”
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“Employees come to us in a state of readiness to engage, and it is the behavior and decisions of managers and organizational leaders that can result in even the best employees becoming disengaged over time.”
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