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Carrots and Sticks Don't Work: Build a Culture of Employee Engagement with the Principles of Respect
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Carrots and Sticks Don't Work: Build a Culture of Employee Engagement with the Principles of Respect

3.93  ·  Rating details ·  638 ratings  ·  43 reviews
Advance praise for Carrots and Sticks Don't Work "Paul Marciano provides a wealth of prescriptive advice that absolutely makes sense. You can actually open the book to any chapter and gain ideas for immediate implementation." -- Beverly Kaye, coauthor of Love 'Em or Lose 'Em

"This book should be in the hands of anyone who has to get work done through other people! It's an i
Hardcover, 227 pages
Published July 5th 2010 by McGraw-Hill Education (first published June 9th 2010)
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Average rating 3.93  · 
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 ·  638 ratings  ·  43 reviews

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Paul Limpert
May 16, 2019 rated it it was amazing  ·  review of another edition
I rarely take the time to review books, however, this book reminds me that I should do it more often. Dr. Marciano's book really resonated with me as someone who has been in leadership roles in multiple industries and made all of the mistakes he covers in this book. Essentially its a book about gaining and earning the trust of your employees/teams using his RESPECT model. Like many other books of its kind he walks you through each step in a very detailed and thorough manner, however, he also pro ...more
Josh Skogman
Oct 08, 2018 rated it liked it
I saw the author speak at a conference and really enjoyed his talk, so I decided to check out this book. I went back and forth on rating this 3 stars or 2. It is a quick read and well organized, but it’s all the same info you would expect from any book on this topic. There was no ahh-hah moment or new research that would completely change your mindset. Don’t get me wrong, it’s all good info, but seemed like just a statement of common sense principles. If you have never read anything on employee ...more
Pamela Mayfield
May 28, 2017 rated it it was amazing  ·  review of another edition
Must read for all middle management

What a simple concept-respect! The putting it into practice-not so simple yet this book breaks it down for you and highlights practices that can be adapted for virtually any industry. The self assessments were truly eye opening and pointed out to me where I needed to do serious work to make my relationships with employees stronger. I think this book should be required reading for all!
Jon Banko
Sep 17, 2017 rated it really liked it
As an educator, I'm always looking for what it takes to get a group of people (kids or adults) on board with learning what the teacher has to offer. There's no magic bullet, but there's plenty of strategies you can shoot yourself in the foot with. IMO, the ideas presented here are a great place to start developing an approach that fosters long term solutions that can lead to the types of collaborative relationships that are truly productive. ...more
Paige Halper
Dec 30, 2018 rated it it was amazing
I picked up Carrots and Sticks on a whim--it was $3 at my favorite secondhand bookstore (Second Story Books in Washington, DC).

This book is fantastic. Not only does it walk through the actions and reactions of employee/coworker/superior relationships, it does so clearly and thoroughly. A quick, but powerful read that I highly recommend to anyone in any industry at any level of the corporate ladder.
Sam Scott
Jan 03, 2021 rated it it was amazing
I would highly recommend this book and plan to re-read it myself in the future. It has no earth shattering new ideas or concepts. There is nothing in this book that most people shouldn't intuitively know. What makes it so good is that it is an easy read that summarizes, affirms, and reminds the reader of all the things a good leader should be doing.

I thought the sell on why NOT to use "carrots" was a bit much, but everything in the RESPECT model is excellent.
Oct 14, 2017 rated it it was amazing
Practical humanistic approach to foster employee engagement

Respect for people is really the key for better employee engagement. The author selected an acronym that contained 7 key elements which correspond directly to RESPECT. This is not only easy for people to remember yet each element contain actionable philosophy that we can learn and apply immediately.
Susan Cooper
Jul 21, 2018 rated it really liked it  ·  review of another edition
Long winded but good content

It took me a second reading to get through it but I’m really happy I did because it’s full of good information. Unfortunately there’s no secret bullet to make it easy to motivate people but instead lots of little things you need to do everyday.
Dec 09, 2018 rated it liked it
Decent read on how to nurture a company culture that's engaging, respectful, and that helps people feel safe to do their best work. Good stuff in here about how to build trust, how to measure engagement, and how to fix what's wrong in broken cultures. ...more
Fullfaun Faun
Great ideas that works and gives you reasons that Reward and Recognition programs DON'T WORK! Actually make employees work less. ...more
Sep 07, 2017 rated it it was ok
Shelves: self-improvement
The book has some very good points. Over all it's a bit dated in it's philosophy ...more
Mai Al-Qurashi
Sep 22, 2017 rated it it was amazing
5 stars
Sydney Conrad
Dec 13, 2018 rated it really liked it
Great book on corporate management and how to motivate, engage and recognize employees to get the best results.
Karen Grosz
Dec 27, 2018 rated it really liked it
great advice
Lisa Karafa
Jan 13, 2020 rated it liked it
The content of this book was solid, but the narrator did not come off as warm and compelling. The dialogue felt rushed and clipped. Mispronounced words were also a distraction.
Des Hague
Nov 10, 2015 rated it it was amazing
It is very interesting book for young managers. It is useful for employees in research & development business because it explains how to engage and empower subordinates to be more creative and innovative at work but there is one big limitation about all good practices you can learn from this book. This book gives insight on how to handle difficult situations and how to retain employees with exploring the concepts of a multicultural workforce.

Dr. Paul Marciano presents a clear and focused analysi
Pawel Dolega
Jan 18, 2015 rated it really liked it  ·  review of another edition
This is actually pretty good book. Had mixed initial opinions about it at the beginning but it eventually turned out be valuable reading.

For me personally it's especially good as it's main theme is motivation vs increasing engagement. As a founder of small company I realized couple of years ago that motivation doesn't really work (well, it does but only as long a motivational factor exists which logically is neither reasonable nor even possible). Also what I realized is that while motivation inc
Dec 19, 2014 rated it it was amazing  ·  review of another edition
Excellent book, yet some will appreciate it more than others. The progressive leadership concepts are fantastic. Those who are in traditional companies will be able to use MOST of this, and will benefit greatly. The keys are largely around how to fully engage employee and demonstrate (or gain) your care for their well being. Most companies would have an enormous jump in productivity if they took only this book, put the concepts into practice, and incorporated those practices into their culture. ...more
Jay Ehret
Nov 29, 2014 rated it liked it
Shelves: business
I listened to the audio book version of Carrots and Sticks (could not find that specific edition on Goodreads), and did not enjoy it. The narrator sped read most of the book, slowing down a little only toward the end. It just did not give me enough time to process the information, which I thought was pretty good. However, I wish I would have read the hardcover or paperback version.

The narrator not only read speedily, but also mispronounced several words, which is annoying and distracting. The mo
Jan 01, 2015 rated it really liked it
Shelves: read-2015
I recently read another book on employee engagement and motivation that felt very fluffy to me (although it had good nuggets). This book was much more up my alley. It had scientific backup, real life case studies, and to-the-point ideas and strategies. I appreciated that the author acknowledge d that, as a working manager, I'm extremely busy with my "real work" (exactly how I feel!), so he pointed out specific amounts of time that were reasonable that I should spend on various areas, all while l ...more
Jun 22, 2013 rated it really liked it
Maciano argues that reward programs do not work and that employee engagement is the key to performance. There are seven drivers to employee engagement as per the RESPECT model;

Supportive feedback

Each of the seven chapters opens with a self assessment quiz and closes with concrete suggestions for deploying these drivers. The suggestions are realistic and specific useful for anyone who wants to bring out the best in his/her subordinates
Charissa Ty
Jul 23, 2014 rated it it was amazing
Having read the book that inspired this one, I could tell the huuge difference between the contradicting ideas. This one is obviously better by like a thousand times. It really helped me overcome my not too pleasant attitudes of working with others. Although this book is written for and to working adults, white collar jobs in particular, I could easily apply these advices of RESPECT everywhere I go. Be it freelancing or doing student courseworks. Good book.

Could see that he looks to the future.
Feb 22, 2013 rated it it was amazing
Drastically changed how I interact with my staff! I never went to business school or took courses in management. This book makes total sense: employee happiness is just as important as client happiness. In the six months following implementation of some of the SIMPLE tweaks, our turnover has dropped considerably and I have a warmer relationship with my employees. Just awesome. I'm a better manager because of this book. ...more
Elaine Bearden
This author's story is really interesting, and he has used his own experiences to create his RESPECT model for management. Seems really down to earth. Would like to have time to read the whole book.
S-supportive feedback
Nov 19, 2011 rated it it was amazing
Anyone who manages others whether it be one person or a team or department, and all company leaders need to read this book and be reminded of such a simple but meaningful and effective approach to management and leadership based on RESPECT.
Nov 03, 2015 rated it it was amazing
A positive and resourceful book. The steps and strategies highlighted are as useful in the business environment as they are in own's personal environment. Relationships are built, maintained and nurtured in many of the same ways in all areas of life. ...more
Charlotte Osborn-bensaada
Sep 15, 2011 rated it really liked it
So much of this book feels obvious yet is so rarely practiced. What is effective about this book is that the author connects academic theory with real examples and useful steps.
Apr 01, 2014 rated it it was amazing
Respect is an underestimated value in the organization. Very simple to perform but most rarely done.
Apr 01, 2014 added it
Must read for new leaders..
Easy to understand, straight forward changes to implement. It's an eye opener about the jobs you didn't like. Now I understand why turnover was so low when I was a manager. ...more
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“In the past a leader was a boss. Today’s leaders must be partners with their people.” —Ken Blanchard” 1 likes
“Employees come to us in a state of readiness to engage, and it is the behavior and decisions of managers and organizational leaders that can result in even the best employees becoming disengaged over time.” 1 likes
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