The Nordstrom Way > Editions

by Robert Spector First published May 12th 1995

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The Nordstrom Way: The Inside Story of America's #1 Customer Service Company
Published December 1st 1999 by Wiley
2nd Edition, Hardcover, 256 pages
Author(s):
ISBN:
9780471354864 (ISBN10: 0471354864)
ASIN:
0471354864
Edition language:
English
Average rating:
3.85 (273 ratings)
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The Nordstrom Way to Customer Experience Excellence: Creating a Values-Driven Service Culture
Published August 30th 2017 by Wiley
3, Kindle Edition, 226 pages
ASIN:
B0758Q4GL3
Edition language:
English
Average rating:
3.79 (131 ratings)
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The Nordstrom Way: Second Edition
Published March 5th 2012 by Wiley
2, Paperback, 240 pages
ISBN:
9781118076675 (ISBN10: 1118076672)
ASIN:
1118076672
Edition language:
English
Average rating:
4.03 (102 ratings)
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The Nordstrom Way to Customer Service Excellence: A Handbook For Implementing Great Service in Your Organization
Published March 8th 2005 by Wiley
3, Paperback, 292 pages
Author(s):
ISBN:
9780471702863 (ISBN10: 0471702862)
ASIN:
0471702862
Edition language:
English
Average rating:
3.97 (87 ratings)
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The Nordstrom Way to Customer Service Excellence: The Handbook For Becoming the "Nordstrom" of Your Industry
Published February 7th 2012 by Wiley
2, Kindle Edition, 251 pages
Author(s):
ASIN:
B0077FDB1Q
Edition language:
English
Average rating:
4.25 (69 ratings)
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The Nordstrom Way: The Inside Story of America's #1 Customer Service Company
Published July 2nd 1997 by Wiley
1, Mass Market Paperback, 256 pages
ISBN:
9780471191711 (ISBN10: 047119171X)
ASIN:
047119171X
Edition language:
English
Average rating:
3.75 (4 ratings)
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Spector Nordstrom Way
Published October 23rd 1996 by John Wiley &Sons
2, Reprint, Paperback
Author(s):
ISBN:
9780471161608 (ISBN10: 0471161608)
ASIN:
0471161608
Edition language:
English
Average rating:
3.65 (37 ratings)
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THE NORDSTROM WAY TO CUSTOMER SERVICE EXCELLENCE, 2ND ED
Published January 1st 2012 by Wiley
2, Paperback, 240 pages
ISBN:
9788126536467 (ISBN10: 8126536462)
ASIN:
8126536462
Edition language:
English
Average rating:
3.74 (31 ratings)
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The Nordstrom Way to Customer Experience Excellence: Creating a Values-Driven Service Culture
Published October 3rd 2017 by Wiley
3, 3rd ed., Paperback, 224 pages
ISBN:
9781119375357 (ISBN10: 1119375355)
ASIN:
1119375355
Edition language:
English
Average rating:
4.32 (22 ratings)
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The Nordstrom Way to Customer Service Excellence: A Handbook for Implementing Great Service in Your Organization
Published February 18th 2005 by John Wiley & Sons
Kindle Edition, 289 pages
ISBN:
9786610253296 (ISBN10: 6610253293)
ASIN:
6610253293
Edition language:
English
Average rating:
4.13 (15 ratings)
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