Measuring ITSM > Editions

by Randy A. Steinberg First published August 2nd 2006

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Measuring ITIL: Measuring. Reporting and Modeling - The IT Service Management Metrics That Matter Most to IT Senior Executives by Steinberg. Randy A. ( 2006 ) Paperback

Published by Trafford Publishing

Unknown Binding, 0 pages

Author(s):

Randy A. Steinberg

ASIN:

B00GSD5YJK

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Measuring ITIL: Measuring, Reporting and Modeling - the IT Service Management Metrics That Matter Most to IT Senior Executives [Paperback] [2001] (Author) Randy A. Steinberg

Published January 1st 1994 by Trafford Publishing

63959th, Paperback, 0 pages

Author(s):

ASIN:

B00EB0H6J8

Edition language:

English

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