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by Randy A. Steinberg First published August 2nd 2006

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Measuring ITSM: Measuring, Reporting, and Modeling the IT Service Management Metrics that Matter Most to IT Senior Executives
Measuring ITSM: Measuring, Reporting, and Modeling the IT Service Management Metrics that Matter Most to IT Senior Executives (Kindle Edition)
Published December 4th 2013 by Trafford
Kindle Edition, 199 pages
Author(s):
ASIN:
B00H98MFJK
Average rating:
3.54 (54 ratings)
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Measuring Itil: Measuring, Reporting and Modeling
Measuring Itil: Measuring, Reporting and Modeling (Paperback)
Published August 2nd 2006 by Trafford on Demand Pub
Paperback
Author(s):
ISBN:
9781412093927 (ISBN10: 1412093929)
ASIN:
1412093929
Edition language:
English
Average rating:
3.77 (48 ratings)
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Measuring ITSM: Measuring, Reporting, and Modeling the IT Service Management Metrics that Matter Most to IT Senior Executives
Measuring ITSM: Measuring, Reporting, and Modeling the IT Service Management Metrics that Matter Most to IT Senior Executives (Paperback)
Published December 4th 2013 by Trafford
Illustrated, Paperback, 196 pages
Author(s):
ISBN:
9781490719450 (ISBN10: 1490719458)
ASIN:
1490719458
Edition language:
English
Average rating:
3.86 (7 ratings)
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Measuring ITIL: Measuring, Reporting and Modeling - the IT Service Management Metrics That Matter Most to IT Senior Executives by Steinberg, Randy A. (2001) Paperback
Measuring ITIL: Measuring, Reporting and Modeling - the IT Service Management Metrics That Matter Most to IT Senior Executives by Steinberg, Randy A. (2001) Paperback
Published January 1st 2001 by Trafford Publishing
Paperback, 154 pages
Author(s):
ASIN:
B00MXDUXKO
Edition language:
English
Average rating:
0.0 (0 ratings)
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Measuring ITIL: Measuring, Reporting and Modeling - the IT Service Management Metrics That Matter Most to IT Senior Executives by Steinberg, Randy A. (1/1/2001)
Measuring ITIL: Measuring, Reporting and Modeling - the IT Service Management Metrics That Matter Most to IT Senior Executives by Steinberg, Randy A. (1/1/2001)
Published by Trafford Publishing
Unknown Binding, 0 pages
Author(s):
ASIN:
B00CAYKXJW
Average rating:
0.0 (0 ratings)
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Measuring ITSM: Measuring, Reporting, and Modeling the IT Service Management Metrics that Matter Most to IT Senior Executives by Randy A. Steinberg (2013-12-04)
Measuring ITSM: Measuring, Reporting, and Modeling the IT Service Management Metrics that Matter Most to IT Senior Executives by Randy A. Steinberg (2013-12-04)
Published by Trafford
Unknown Binding, 0 pages
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ASIN:
B01F9QBJC2
Average rating:
0.0 (0 ratings)
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[Measuring ITSM: Measuring, Reporting, and Modeling the IT Service Management Metrics that Matter Most to IT Senior Executives] (By: Randy A. Steinberg) [published: December, 2013]
[Measuring ITSM: Measuring, Reporting, and Modeling the IT Service Management Metrics that Matter Most to IT Senior Executives] (By: Randy A. Steinberg) [published: December, 2013]
Paperback, 0 pages
Author(s):
ASIN:
B016EBGF8O
Edition language:
English
Average rating:
0.0 (0 ratings)
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[(Measuring ITSM: Measuring, Reporting, and Modeling the IT Service Management Metrics that Matter Most to IT Senior Executives)] [Author: Randy A. Steinberg] published on (December, 2013)
[(Measuring ITSM: Measuring, Reporting, and Modeling the IT Service Management Metrics that Matter Most to IT Senior Executives)] [Author: Randy A. Steinberg] published on (December, 2013)
Published by Trafford Publishing
Paperback, 0 pages
Author(s):
ASIN:
B00XWY0OCU
Edition language:
English
Average rating:
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By Randy A. Steinberg Measuring ITSM: Measuring, Reporting, and Modeling the IT Service Management Metrics that Matter Mos
By Randy A. Steinberg Measuring ITSM: Measuring, Reporting, and Modeling the IT Service Management Metrics that Matter Mos (Unknown Binding)
Published by Trafford
Unknown Binding, 0 pages
Author(s):
ASIN:
B00N4I5K78
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Measuring ITSM: Measuring, Reporting, and Modeling the IT Service Management Metrics that Matter Most to IT Senior Executives by Randy A. Steinberg (2013-12-04)
Measuring ITSM: Measuring, Reporting, and Modeling the IT Service Management Metrics that Matter Most to IT Senior Executives by Randy A. Steinberg (2013-12-04)
Published by Trafford (2013-12-04)
Unknown Binding, 0 pages
Author(s):
ASIN:
B019NE3GXQ
Average rating:
0.0 (0 ratings)
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