I appreciate Mr. Koch's "Good Profit" very much, however I am of a different mind about aspects of "feedback" perhaps. I remember reading recently about how the best communicators, the supercommunicators, ask questions about behavior, both good and bad, to engender change, and to connect. The HBR not too long ago recommended zeroing in on great performance, and asking what someone was thinking, feeling when doing it
— Feb 21, 2024 04:33PM
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