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John Hunter
Goodreads Author
Website
Twitter
Genre
Influences
William G. Hunter, W. Edwards Deming, Peter R. Scholtes, George E.P. B
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Member Since
September 2011
URL
https://www.goodreads.com/curious_cat
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Management Matters
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published
2012
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“A customer is the most important visitor on our premises. He is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favor by serving him. He is doing us a favor by giving us an opportunity to do so.”
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Leadership and Management
— 652 members
— last activity Jul 25, 2026 11:44AM
The members of this group focus on leadership and management issues. We exchange questions, opinions, book reviews, recommendations and research. Re ...more