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Thich Nhat Hanh
“When another person makes you suffer, it is because he suffers deeply within himself, and his suffering is spilling over. He does not need punishment; he needs help. That's the message he is sending.”
Thich Nhat Hanh

Jeffrey K. Liker
“Standardization Is the Basis for Continuous Improvement and Quality”
Jeffrey K. Liker, The Toyota Way: 14 Management Principles From the World's Greatest Manufacturer

Ashlee Vance
“The best minds of my generation are thinking about how to make people click ads,”
Ashlee Vance, Elon Musk: Inventing the Future

“The day the child realizes that all adults are imperfect, he becomes an adolescent; the day he forgives them, he becomes an adult; the day he forgives himself, he becomes wise.”
Alden Nowlan

Ashlee Vance
“I think there are probably too many smart people pursuing Internet stuff, finance, and law,” Musk said on the way. “That is part of the reason why we haven’t seen as much innovation.”
Ashlee Vance, Elon Musk: Inventing the Future

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