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Discussion is about making a decision. Unlike dialogue, which seeks to open possibilities and see new options, discussion seeks closure and completion. The word decide means “to resolve difficulties by cutting through them.” Its roots
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“If professionals consider one thing “unjust,” it is often this: Split-second operational decisions that get evaluated, turned over, examined, picked apart, and analyzed for months—by people who were not there when the decision was taken, and whose daily work does not even involve such decisions.”
― Just Culture: Balancing Safety and Accountability
― Just Culture: Balancing Safety and Accountability
“The intention of dialogue is to reach new understanding and, in doing so, to form a totally new basis from which to think and act. In”
― Dialogue: The Art Of Thinking Together
― Dialogue: The Art Of Thinking Together
“Planning and doing are separate parts of the same job; they are not separate jobs. There is no work that can be performed effectively unless it contains elements of both. One”
― The Practice of Management
― The Practice of Management
“Saying what people failed to do has no role in understanding ‘human error.”
― The Field Guide to Understanding 'Human Error'
― The Field Guide to Understanding 'Human Error'
“There is almost no human action or decision that cannot be made to look flawed and less sensible in the misleading light of hindsight. It is essential that the critic should keep himself constantly aware of that fact.”1”
― The Field Guide to Understanding 'Human Error'
― The Field Guide to Understanding 'Human Error'
John’s 2025 Year in Books
Take a look at John’s Year in Books, including some fun facts about their reading.
1,091 books
|
223 friends
2,166 books
|
127 friends
547 books
|
62 friends
182 books
|
115 friends
437 books
|
142 friends
869 books
|
103 friends
861 books
|
87 friends
1,059 books
|
90 friends
More friends…
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