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Discussion is about making a decision. Unlike dialogue, which seeks to open possibilities and see new options, discussion seeks closure and completion. The word decide means “to resolve difficulties by cutting through them.” Its roots
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“All work is knowledge work. The carpenter’s mind is no less animated and engaged than the actuary’s. The architect’s accomplishments depend as much on the body and its senses as the hunter’s do.”
― The Glass Cage: How Our Computers Are Changing Us
― The Glass Cage: How Our Computers Are Changing Us
“Not being able to find a cause is profoundly distressing; it creates anxiety because it implies a loss of control. The desire to find a cause is driven by fear.”
― Just Culture: Balancing Safety and Accountability
― Just Culture: Balancing Safety and Accountability
“Planning and doing are separate parts of the same job; they are not separate jobs. There is no work that can be performed effectively unless it contains elements of both. One”
― The Practice of Management
― The Practice of Management
“If professionals consider one thing “unjust,” it is often this: Split-second operational decisions that get evaluated, turned over, examined, picked apart, and analyzed for months—by people who were not there when the decision was taken, and whose daily work does not even involve such decisions.”
― Just Culture: Balancing Safety and Accountability
― Just Culture: Balancing Safety and Accountability
“In accident investigation, as in most other human endeavours, we fall prey to the What-You-Look-For-Is-What-You-Find or WYLFIWYF principle. This is a simple recognition of the fact that assumptions about what we are going to see (What-You-Look-For), to a large extent will determine what we actually find (What-You-Find). (The principle is furthermore not limited to accident investigation, but applies to human perception and cognition in general.) In accident investigations, the guiding assumptions are sometimes explicit, for instance when they are given as a directive or objective.
Erik Hollnagel. The ETTO Principle: Efficiency-Thoroughness Trade-Off (Kindle Locations 998-1000). Kindle Edition.”
― The ETTO Principle: Efficiency-Thoroughness Trade-Off
Erik Hollnagel. The ETTO Principle: Efficiency-Thoroughness Trade-Off (Kindle Locations 998-1000). Kindle Edition.”
― The ETTO Principle: Efficiency-Thoroughness Trade-Off
John’s 2025 Year in Books
Take a look at John’s Year in Books, including some fun facts about their reading.
452 books
|
48 friends
837 books
|
103 friends
1,901 books
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127 friends
964 books
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54 friends
1,050 books
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90 friends
1,078 books
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223 friends
1,836 books
|
1,519 friends
297 books
|
73 friends
More friends…
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