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Resilience is an expression of how people, alone or together, cope with everyday situations – large and small – by adjusting their performance to the conditions. An organisation’s performance is resilient if it can function as required
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“If professionals consider one thing “unjust,” it is often this: Split-second operational decisions that get evaluated, turned over, examined, picked apart, and analyzed for months—by people who were not there when the decision was taken, and whose daily work does not even involve such decisions.”
― Just Culture: Balancing Safety and Accountability
― Just Culture: Balancing Safety and Accountability
“By treating team members with respect, it puts another nail in the coffin of the Taylorist industrial approach to employee management.”
― Designing Delivery: Rethinking IT in the Digital Service Economy
― Designing Delivery: Rethinking IT in the Digital Service Economy
“The intention of dialogue is to reach new understanding and, in doing so, to form a totally new basis from which to think and act. In”
― Dialogue: The Art Of Thinking Together
― Dialogue: The Art Of Thinking Together
“All work is knowledge work. The carpenter’s mind is no less animated and engaged than the actuary’s. The architect’s accomplishments depend as much on the body and its senses as the hunter’s do.”
― The Glass Cage: How Our Computers Are Changing Us
― The Glass Cage: How Our Computers Are Changing Us
“We are in need of inquiry into the epistemology of practice. What is the kind of knowing in which competent practitioners engage? How is professional knowing like and unlike the kinds of knowledge presented in academic textbooks, scientific papers, and learned journals? In what sense, if any, is there intellectual rigor in professional practice?”
― The Reflective Practitioner: How Professionals Think in Action
― The Reflective Practitioner: How Professionals Think in Action
John’s 2025 Year in Books
Take a look at John’s Year in Books, including some fun facts about their reading.
5 books
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62 friends
2,315 books
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128 friends
475 books
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62 friends
847 books
|
54 friends
1,012 books
|
89 friends
1,110 books
|
48 friends
354 books
|
230 friends
29 books
|
49 friends
More friends…
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