“Not being able to find a cause is profoundly distressing; it creates anxiety because it implies a loss of control. The desire to find a cause is driven by fear.”
― Just Culture: Balancing Safety and Accountability
― Just Culture: Balancing Safety and Accountability
“Broken Window Theory: Consider a building with a few broken windows. If the windows are not repaired, the tendency is for vandals to break a few more windows. Eventually, they may even break into the building, and if it's unoccupied, perhaps become squatters or light fires inside. Or consider a sidewalk. Some litter accumulates. Soon, more litter accumulates. Eventually, people even start leaving bags of trash from take-out restaurants there or even break into cars.”
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Dan’s 2025 Year in Books
Take a look at Dan’s Year in Books, including some fun facts about their reading.
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