James

“strategy is empty without change, empty without passion, and empty without people willing to confront the void.”
― Seth Godin, The Icarus Deception: How High Will You Fly?

“Is it surprising that the cellular prison, with its regular chronologies, forced labour, its authorities of surveillance and registration, its experts in normality, who continue and multiply the functions of the judge, should have become the modern instrument of penality? Is it surprising that prisons resemble factories, schools, barracks, hospitals, which all resemble prisons?”
― Michel Foucault

“these foundational business concepts mental models, and together, they create a solid framework you can rely on to make good decisions. Mental models are concepts that represent your understanding of “how things work.” Think of driving a car: what do you expect when you press down on the right-side pedal? If the car slows down, you’ll be surprised—that pedal is supposed to be the accelerator. That’s a mental model—an idea about how something works in the real world.”
― Josh Kaufman, The Personal MBA: Master the Art of Business

“(I should note that when Tom Reingold was at Bell Labs, he not only called and congratulated the submitter of every 1,000th request, he took them to lunch and used it as an opportunity to ask them how they would like to see service improved.”
― Thomas A. Limoncelli, Time Management for System Administrators: Stop Working Late and Start Working Smart