Barnes & Noble Nook discussion

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Nook - The Technical Side > Missing pages in Nook Books

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message 1: by Erin (new)

Erin (erin-b) Has anyone else noticed any of their Nook Books were missing pages? The last two books I bought, The Guardian (Dark-Hunter, #21; Dream-Hunter, #5) by Sherrilyn Kenyon and Master of Shadows  by Angela Knight , were both missing more than 50 pages each. I talked to B&N and they are looking into the problem, but I wondered if anyone else has had a similar problem?


message 2: by ★Meghan★ (new)

★Meghan★ (starinheaven) | 340 comments Haven't run into anything like that Erin. Sorry!


message 3: by Veronica (new)

Veronica (veraj121) | 167 comments Me neither


message 4: by Sandra (new)

Sandra  (sleo) Sometimes if you archive them and then unarchive them, it fixes things like this.


message 5: by Erin (new)

Erin (erin-b) Sandra aka Sleo wrote: "Sometimes if you archive them and then unarchive them, it fixes things like this."

I did try that, several times actually, but it didn't work.


message 6: by Sheila (new)

Sheila | 87 comments Which nook do you have? I have the tablet and at times pages would disappear. I found that I had to go 3 pages back then go 3 pages forward and the pages would magically reappear. Weird!


message 7: by Sandra (new)

Sandra  (sleo) Call tech support! They're really good at solving problems.


message 8: by Erin (new)

Erin (erin-b) I talked to tech support and then the people in the store talked them as well. They weren't sure why my books were missing pages, but the tech support guy was having the same problem when he tried to download them. They said they were gonna contact the publishers to try and fix it. We'll see how that goes.


message 9: by Erin (new)

Erin (erin-b) Sheila wrote: "Which nook do you have? I have the tablet and at times pages would disappear. I found that I had to go 3 pages back then go 3 pages forward and the pages would magically reappear. Weird!"

I have the tablet as well. Before this, I've never has a problem like that. But with these two books, it was just strange.


message 10: by Sharon (new)

Sharon (basketchik) | 74 comments Sheila wrote: "Which nook do you have? I have the tablet and at times pages would disappear. I found that I had to go 3 pages back then go 3 pages forward and the pages would magically reappear. Weird!"

Mine do that as well Sheila, here I thought it was just me... it is really weird


message 11: by Jeanine (new)

Jeanine (jjelizalde) I've never had that happen. Could be those specific books I wonder?


message 12: by Deborah (new)

Deborah (dbartelt01) I have had the same problem . I have to put the next page in manually and then press Go . I find it very frustrating especially when I am on the treadmill . Also sometimes the tablet freezes up on a page .


message 13: by Erin (new)

Erin (erin-b) Jeanine wrote: "I've never had that happen. Could be those specific books I wonder?"

The tech support people seemed to think it was justnthose specific books. It just seemed strange to me that an ebook would be issued without all its pages.


message 14: by Erin (new)

Erin (erin-b) Deborah wrote: "I have had the same problem . I have to put the next page in manually and then press Go . I find it very frustrating especially when I am on the treadmill . Also sometimes the tablet freezes ..."

That's weird too. I wonder why itndoes that. Definitely frusterating.


message 15: by Lynne (new)

Lynne | 1 comments My husband was having issues the other night while reading one of his books on my NT-it was skipping pages on him (like jumping from page 64 to 66 or 67 sorta of thing)...
first I deleted the copy from my Nook and re-downloaded it, it continued to jump pages - then he cleaned the screen ... after that, it was fine. weird


message 16: by Bernard (new)

Bernard Sussman | 3 comments I had similar problems with a free book on Nook - actually a series of problems. I wanted to read a very old (1890) horror classic which has resurfaced because mentioned on a TV show, namely Robert Chambers's The King In Yellow. Over the years reprinted by more than a dozen publishers but lately available in B&N only in a $10 B&N paperback. But on the internet several free versions and supposedly the same on Nook. Except every one of the free Nook versions was seriously defective - one was missing half the first chapter, two more were re-digitized apparently by OCR equipment that made a zillion mistakes. Finally opting to pay for it on Nook, I ignored B&N's own $4 version for 99¢ version - which has the text but the formatting is awful - every other line ends with a word broken by hyphens.
I honestly suspect that B&N has figured out how to deliberately sabotage free and cheap Nook editions.


message 17: by Linda (new)

Linda Van Wert (lindalawsonvanwert) | 57 comments I have downloaded many ebooks books to my Nook Glow Light from Barnes and Noble and never had any problems like what is described above. I have downloaded many free books from www.ebookbub.com and never had problems also from Barnes and Noble.com.


message 18: by Jennifer (new)

Jennifer D | 5 comments I've had this problem often. I go to the Nook app and continue reading it from there. The app doesn't have that problem. I just use it for the missing pages and then go back to my nook.


message 19: by Missyb (new)

Missyb | 221 comments sometimes if you archive the book then unarchive it the problem goes away.

I've had issues with the book being fine on my Nook but on my phone it's format is screwed up. The guy at B&N suggested the archive thing and if that didn't fix it then it's something in the code of the book and you need to call an 800 number and report it & they report it to the publisher.


message 20: by Bernard (new)

Bernard Sussman | 3 comments Using Linda's link, nothing happened for me. So I tried a search engine and got:

https://www.bookbub.com/home/

which seems to work.


message 21: by Linda (new)

Linda Van Wert (lindalawsonvanwert) | 57 comments Bernard
If you like to download free or inexpensive books you can also receive emails from www.digitalbookspot.com. I downloaded the Kindle App on my iPad and now I download books from the above website, also. The kindle App is also on my iPhone along with my Nook App. Gosh I live technology!


message 22: by Cherie (new)

Cherie (crobins0) Bernard wrote: "I had similar problems with a free book on Nook - actually a series of problems. I wanted to read a very old (1890) horror classic which has resurfaced because mentioned on a TV show, namely Rober..."

Your comments make me laugh, Bernard. I found that "free" was not the best option for most of the older books that I tried to download. Most of them were messed up. I usually ended up buying it. Everything you said happened to me too. It never occured to me that B&N were intentionally sabatoging them though. The best deal I ever got for 99cents though was a volume of 50 classics. I have managed to get through 30 of them so far.


message 23: by Phil (new)

Phil (octlow) Erin wrote: "Has anyone else noticed any of their Nook Books were missing pages? The last two books I bought, The Guardian (Dream-Hunter, #5; Were-Hunter, #6) by Sherrilyn Kenyon and Master of Shadows (Mageverse, #8) by Angela Knight, were both missing more..."

Erin, Change the font either larger or smaller and after it updates the font you will see the page. Normally you are not missing complete pages but paragraphs. Good luck and tell me if that works for you.


message 24: by aks (new)

aks | 3 comments I had this problem a few years ago with a Nook book, only it involved about 150 missing pages. B&N tech support had the same problems when they downloaded a copy of the book. Even so, they had to do the "We'll notify the publisher" blah blah garbage, and it took nearly two months for me to get a refund. That SERIOUSLY put me off buying Nook books.


message 25: by Heather (new)

Heather (runningwithscalpels) | 17 comments Cherie wrote: "Bernard wrote: "I had similar problems with a free book on Nook - actually a series of problems. I wanted to read a very old (1890) horror classic which has resurfaced because mentioned on a TV sh..."

Poor formatting in free books has nothing to do with B&N sabotaging anything. It has to do with whoever put together that particular edition. Old books in the public domain because their copyrights are expired can be formatted for Nook and posted...if someone doesn't know what they're doing - then bam, poorly formatted books.

This is also why some of the cheaper self published books have atrocious formatting.


message 26: by Hannah (new)

Hannah (bookwormhannah) | 41 comments If you're near a store, download the free books on their demos, then see what the format will be. I was really irritated to find all the typos; the company that produces most of them simply does OCR and no editing. It irritates me that the publishers are that careless. So I either buy the .99 version or download from Project Gutenburg (which I love, except needing to save an extra copy in case of a need to reset).


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