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Book & Author Page Issues > book not showing me as goodreads author anymore

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message 1: by Mike (new)

Mike Cisneros | 6 comments This book https://www.goodreads.com/book/show/2... lists me as the author, correctly; it once showed me as a Goodreads Author (and I was able to start a Goodreads Giveaway when this was the case), but I am no longer connected to said book.

Both Paperback and Kindle versions show up in my author page (https://www.goodreads.com/author/show...) but on the book page, I'm not listed in the "About the Author" category, and I should be.


message 2: by Mike (new)

Mike Cisneros | 6 comments As a side note, the book "Programmed" https://www.goodreads.com/book/show/7... is connected to my author page, but I did not write this book.


message 3: by Scott (new)

Scott | 9205 comments You'll need to have support re-attach you, You changed the name, but as it happens it is the correct name, so I can't change it back to an incorrect one.

I've moved Programmed to a different profile.


message 4: by Mike (new)

Mike Cisneros | 6 comments How do I contact support? All I see are these forums.


message 5: by Scott (new)

Scott | 9205 comments Company links are at the bottom of the page:

https://www.goodreads.com/about/conta...


message 6: by Mike (new)

Mike Cisneros | 6 comments Thanks! Tragically, I thought I was fixing things by making the names consistent; if I'd known it would break everything I would have left well enough alone. Appreciate the help.


message 7: by Scott (new)

Scott | 9205 comments Well, it should be changed anyway, one way or another. It has to match what is printed on the book.


message 8: by Mike (new)

Mike Cisneros | 6 comments I have an update from support regarding this issue, quoted below:
——

It may help to note that you're known in our database as Mike Cisneros with 3 spaces between your first and last name, rather than with a single space. This is to differentiate you from other authors with the same name in the system. The spacing is entirely on the database side, so anyone viewing your author profile page will only see one space in your name. Unfortunately, our data sources don't use a system like this – in their data, all authors have one space between their first and last names. So when we import data from Ingram, we are importing all one-space names.

In the future, just remember to add new books under Mike Cisneros with 3 spaces and they'll be correctly attributed to your author profile. Alternatively, you can navigate to your Author Dashboard (https://www.goodreads.com/author) and click on Add a book beneath your stats. This will take you to the book creation page with your correct author name pre-filled.
—-

With that information in hand, can you please change the author of “storytelling with data: before & after” to be Mike Cisneros, with three spaces between the first and last names? I think that is what will finally resolve all of these issues and synchronize all of my pages properly..


message 9: by Mike (new)

Mike Cisneros | 6 comments For context, this is my author page, which correctly shows the other two books I have written.

https://www.goodreads.com/author/show...


message 10: by Greg (new)

Greg | 9730 comments Done - it may take a while to display on your page; I also combined the 3 editions.

From the link below, you can see that you now have "Goodreads author" after your name (when you click on More details):

https://www.goodreads.com/work/editio...


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