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Book & Author Page Issues > Please refresh book stats

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message 1: by Tellulah (new)

Tellulah Darling (tellulahdarling) Hi,

Could you please refresh my book ratings on My Ex From Hell ISBN 9780988054035 - the numbers are all over the place again depending on where you view them.

Thank you!


message 2: by [deleted user] (new)

Refreshed. Just bear in mind that the stats might look different when you look at them from different places because of the site's caching.


message 3: by Tellulah (new)

Tellulah Darling (tellulahdarling) Hi,

Could you please do it again? Is there really no way for me to be able to do this myself? Thanks!


message 4: by [deleted user] (new)

You can do it yourself - sorry, I should have explained. Go to the book page, and click "edit details." On the right, half way down, there's a link which says "refresh book ratings stats." Click on that and go back to your book page, and the stats should be refreshed.

Note: you usually need to do this twice. If you leave your book page and go back, and the stats are blank, repeat the process.

I have just refreshed them.


message 5: by Tellulah (new)

Tellulah Darling (tellulahdarling) It doesn't let me. I can edit details with no problem, but if I try and refresh books stats, I get an error message saying it has to be done by a GR librarian. It was suggested to me that this is because I didn't add the book. And that I should edit a detail, resave and then it should work. But sadly, it doesn't.

I'm just curious why I have librarian status for editing details but not for refreshing.

Anyway, thank you. :)


message 6: by [deleted user] (new)

You don't need librarian status for refreshing - unfortunately there's a bug on Goodreads, where sometimes authors get an error message when they try to refresh the stats of their books, saying a librarian needs to do it. It looks like you're one of the people to get the error message. Sorry about that. You'll just have to ask in this group to get the stats refreshed. Hopefully they'll fix the bug one day.


message 7: by Tellulah (new)

Tellulah Darling (tellulahdarling) Hi,

Could you please refresh again for me? Numbers are off and the box showing the ratings didn't update last time either.

Thanks!


message 8: by Ann-Katrin (new)

Ann-Katrin | 4 comments I just refreshed it. How's it looking now?


message 9: by Jamie (new)

Jamie Mason (jamiemason) I'm one of those GR authors who can't refresh her stats, but now I understand. Since I now know about the bug, and we have this thread, can you delete this thread - http://www.goodreads.com/topic/show/1... ?

It's showing in my feed and doesn't need to be there.

Thanks so much for all you do!


message 10: by [deleted user] (new)

Do you mean you don't want the thread mentioned at the bottom of your book's page? It's doing that because your book is mentioned in the topic. "This topic is about..."

Could you go into the thread and remove the mention of your book at the top? I think you'd have to edit the title to do that, and then you can remove the mention of your book. That should work. I'm not sure if staff will delete the thread.


message 11: by Jamie (new)

Jamie Mason (jamiemason) Oh! That makes sense. I'll give it a try. Thank you!


message 12: by [deleted user] (new)

Sorry, I guess that didn't work. Sorry about the bad advice :(


message 13: by Marisa (new)

Marisa Adams (marisa_adams) | 4 comments My book stats actually update regularly; however, my rating details are non-existent. My graph is just an empty square. I cannot edit details because I also get the message saying I need to be a GR librarian. I'd love if someone can help out with this or offer some advice.


message 14: by Amanda (new)

Amanda | 2442 comments Marisa wrote: "My book stats actually update regularly; however, my rating details are non-existent. My graph is just an empty square. I cannot edit details because I also get the message saying I need to be a GR..."

Refreshed the stats


message 15: by Marisa (new)

Marisa Adams (marisa_adams) | 4 comments Amanda wrote: "Marisa wrote: "My book stats actually update regularly; however, my rating details are non-existent. My graph is just an empty square. I cannot edit details because I also get the message saying I ..."

Thanks! Will I have to request this to be done every now and then?


message 16: by [deleted user] (new)

Unfortunately there's a bug with the stats graph not updating for a lot of books at the moment. Yes, you'll just have to ask in this group for your books to be updated sometimes, as the graph probably won't update itself. Hopefully they'll sort out the issue soon :)


message 17: by Tellulah (new)

Tellulah Darling (tellulahdarling) Could I please get another refresh?


Debbie's Spurts (D.A.) | 6325 comments Getting 17.


message 19: by Tellulah (new)

Tellulah Darling (tellulahdarling) Please refresh. The details box doesn't change. Thanks!


message 20: by Jarta (new)

Jarta | 20 comments Got #19


message 21: by Jamie (new)

Jamie Mason (jamiemason) When there's a chance, could you refresh the stats on http://www.goodreads.com/book/show/15...

Thank you!


message 22: by Katrina (new)

Katrina | 73 comments done 21


message 23: by Jamie (new)

Jamie Mason (jamiemason) I hate to ask again, but could you refresh the stats on http://www.goodreads.com/book/show/15... again?


message 24: by [deleted user] (new)

#23 done


message 25: by Missy (new)

Missy Johnson | 33 comments Hi Could someone pretty please refresh my book stats. Showing 17 ratings, but my dashboard shows 26. Book is So Many Reasons Why

Thanks :)


message 26: by Sofia (new)

Sofia Lazaridou (sofiagreycullensalvatore) | 32 comments Missy wrote: "Hi Could someone pretty please refresh my book stats. Showing 17 ratings, but my dashboard shows 26. Book is So Many Reasons Why

Thanks :)"


done


message 27: by Missy (new)

Missy Johnson | 33 comments If someone has a moment can they refresh mine again? Sorry to ask :)
So Many Reasons Why


message 28: by Katrina (new)

Katrina | 73 comments done 27


message 29: by Missy (new)

Missy Johnson | 33 comments http://www.goodreads.com/book/show/17...

Hi can someone please refresh again. Hasnt updated in a few days.

Thanks


message 30: by Sofia (new)

Sofia Lazaridou (sofiagreycullensalvatore) | 32 comments Missy wrote: "http://www.goodreads.com/book/show/17...

Hi can someone please refresh again. Hasnt updated in a few days.

Thanks"


done


message 31: by Stephen (new)

Stephen Moles | 1 comments Hi. It seems this book's stats needs refreshing...
http://www.goodreads.com/book/show/17792695-life-exe
Many thanks :)


message 32: by Missy (new)

Missy Johnson | 33 comments Hi both these are not updated..

So Many Reasons Why

Desire


message 33: by Martini (new)

Martini (shakenorstirred) | 71 comments Missy wrote: "Hi both these are not updated..

So Many Reasons Why

Desire"


Done


message 34: by J.H. (new)

J.H. Trumble (janettrumble) | 1 comments Could you please refresh book stats for: http://www.goodreads.com/book/show/15...

Thank you!


message 35: by Jarta (new)

Jarta | 20 comments J.H. wrote: "Could you please refresh book stats for: http://www.goodreads.com/book/show/15...

Thank you!"


Done :)


message 36: by Tellulah (new)

Tellulah Darling (tellulahdarling) Please refresh books stats for: http://www.goodreads.com/book/show/15...

The ratings box hasn't refreshed in weeks.

Thanks!


message 37: by lafon حمزة (new)

lafon حمزة نوفل (lafon) | 3544 comments Tellulah wrote: "Please refresh books stats for: http://www.goodreads.com/book/show/15...

The ratings box hasn't refreshed in weeks.

Thanks!"


I've refreshed the stats.


message 38: by Tellulah (new)

Tellulah Darling (tellulahdarling) lafon حمزة wrote: "Tellulah wrote: "Please refresh books stats for: http://www.goodreads.com/book/show/15...

The ratings box hasn't refreshed in weeks.

Thanks!"

The ratings box is now totally blank. Would you mind please doing it again?

I've refreshed the stats."



message 39: by lafon حمزة (new)

lafon حمزة نوفل (lafon) | 3544 comments Looks like it's back now.


message 40: by A.J. (new)

A.J. York | 13 comments Please refresh my book stats for: http://www.goodreads.com/book/show/17...

The dashboard states different stats to what is actually showing. Thanks you!


message 41: by Parul (new)

Parul | 191 comments A.J. wrote: "Please refresh my book stats for: http://www.goodreads.com/book/show/17...

The dashboard states different stats to what is actually showing. Thanks you!"


Done!


message 42: by Abbe (new)

Abbe Diaz (abbe_diaz) | 1 comments Hi,

Apparently I am one of the authors for which the "refresh stats" button is not working; I get an error message stating that only Librarians can edit book details.

I have asked several readers to post reviews under both editions of my books the last few days, and a few have graciously complied, but most of them are not showing on my the book page at all, and only one is showing intermittently (depending on browser and logged-in status).

Could somebody please refresh these book pages for me?

http://www.goodreads.com/book/show/81...

http://www.goodreads.com/book/show/16...

I would just really love to see what the reviews say and have them be reflected on the book's page.

Thank you.


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