Managing Conflicts Quotes

“Channeling conflict and dissent constructively: During the formation of the conflict [in Mozambique], disagreement became a punishable crime and the consequences were serious. As soon as the invitation to seek what unites and not what divides was welcomed by both parties ... the possibility of disagreement and corrective feedback was paradoxically restored, making it possible for constructive tension to be recognized and welcomed back in the system. Today in Mozambique, it is clear that to say no to a policy is not treason and that dissent is not only permissible but also an effective tool for growth and development. Clearly, successful peace processes are less about agreements per se and more about how disagreement is allowed and is managed.”
― Peter T. Coleman, The Five Percent: Finding Solutions to Seemingly Impossible Conflicts