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Douglas W. Hubbard

“The fact is that the preference for ignorance over even marginal reductions in ignorance is never the moral high ground. If decisions are made under a self-imposed state of higher uncertainty, policy makers (or even businesses like, say, airplane manufacturers) are betting on our lives with a higher chance of erroneous allocation of limited resources. In measurement, as in many other human endeavors, ignorance is not only wasteful but can also be dangerous.”

Douglas W. Hubbard, How to Measure Anything: Finding the Value of "Intangibles" in Business
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