“• I’ll remember that everyone is responsible for their own feelings and for expressing their needs clearly. Beyond common courtesy, it isn’t up to me to guess what others want. Communicating Clearly and Actively Seeking the Outcomes I Want • I won’t expect people to know what I need unless I tell them. Caring about me doesn’t mean they automatically know what I’m feeling. • If people close to me upset me, I’ll use my pain to identify my underlying need. Then I’ll use clear, intimate communication to provide guidance on how they could give it to me. • When my feelings are hurt, I’ll try to understand my reaction first. Did something trigger feelings from my past, or did the person really treat me insensitively? If someone was insensitive, I’ll ask him or her to hear me out. • I’ll be thoughtful to other people, and if they aren’t thoughtful in return, I’ll ask them to be more considerate and then let it go. • I’ll ask for something as many times as it takes to get a clear answer. • When I get tired of interacting, I’ll politely speak up, asking if we can continue our contact at another time. I’ll explain kindly that I’m just out of gas at the moment.”