“Complexity theory shows that great changes can emerge
from small actions. Change involves a belief in the possible, even the “impossible.”
Moreover, social innovators don’t follow a
linear pathway of change; there are ups and
downs, roller-coaster rides along cascades
of dynamic interactions, unexpected and
unanticipated divergences, tipping points
and critical mass momentum shifts. Indeed,
things often get worse before they get better
as systems change creates resistance to and
pushback against the new.
Traditional evaluation approaches”