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“Learning that you can’t control the other person’s reaction, and that it can be destructive to try, can be incredibly liberating. It not only gives the other person the space to react however they need to, but also takes a huge amount of pressure off you. You will learn things about yourself based on their reaction, but if you are prepared to learn, you’ll feel free from the desperate need for their reaction to go one certain way.”

Douglas Stone, Difficult Conversations: How to Discuss What Matters Most
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Difficult Conversations: How to Discuss What Matters Most Difficult Conversations: How to Discuss What Matters Most by Douglas Stone
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