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Michael E. Gerber

“By recognizing that it is not the commodity that demands Innovation but the process by which it is sold, the franchisor aims his innovative energies at the way in which his business does business.”

Michael E. Gerber, The E-Myth Revisited: Why Most Small Businesses Don't Work and What to Do About It
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The E-Myth Revisited: Why Most Small Businesses Don't Work and What to Do About It The E-Myth Revisited: Why Most Small Businesses Don't Work and What to Do About It by Michael E. Gerber
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