“The key to improving mental toughness does not lie in constraining and controlling individuals. It doesn’t lie in developing harsh punishments to teach them a lesson. It doesn’t lie in screaming at a person to complete whatever demanding task is in front of them. When we don’t have control, we lose the capacity to cope. It’s when we have a choice that toughness is trained. Our brain literally turns on, figuring out how to work our way through the situation at hand. We were born to choose, so let us learn how to do it.”