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William Ury

“No matter how skillful you are, there is no substitute for effective preparation and practice beforehand. Take it from the boxing champ Muhammad Ali, who liked to point out, “I run on the road long before I dance under the lights.”

William Ury, The Power of a Positive No: How to Say No and Still Get to Yes
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The Power of a Positive No: How to Say No and Still Get to Yes The Power of a Positive No: How to Say No and Still Get to Yes by William Ury
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